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# Desktop Deployment & Support Specialist

- **Company:** MMD Services
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Macintosh Computers, Microsoft Outlook, Desktop Computing, Issue Tracking Systems, Peripherals, Microsoft InTune
- **Published:** October 7, 2026
- **Apply:** https://www.thejobnetwork.com/job/7f6fae2b-1926-49a3-88b0-37dfe9725ef9/desktop-deployment-support-specialist

## About the Role

Because most support is delivered in person, the right candidate enjoys working directly with people and is comfortable in a high-urgency environment. Users here expect issues acknowledged and resolved quickly, so a strong sense of urgency and a friendly, professional approach are essential., * 5+ years in an IT Support role, with large-scale enterprise environments preferred.
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 * Bachelor's degree highly preferred (or equivalent work experience and certifications).
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 * Strong professional experience setting up, moving, and supporting Dell hardware (desktops and monitors).
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 * Professional experience setting up, configuring, upgrading, and supporting laptops, desktops, and MacBooks (macOS experience valued).
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 * Hands-on experience with new-user setups, password resets, account creation, office build-outs, MACs, procuring equipment, and cable management.
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 * Working knowledge of Windows 11, Microsoft 365, and Outlook troubleshooting; Active Directory a plus.
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 * Experience supporting peripherals and accessories such as Jabra headsets and Logitech devices (MX wireless mice, mechanical keyboards).
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 * Familiarity with mobile device management (Intune) for phone and application enrollment.
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 * Experience utilizing a ticketing system to manage support requests.
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 * Close attention to detail, strong follow-through (verifying every setup works once complete), and the ability to work well under tight timelines., * Excellent customer-service skills and a calm, professional presence with demanding, high-urgency users.

## Description

Leadership is currently searching for a Hardware Deployment Technician with professional experience supporting end users in a fast-paced corporate environment (financial services ideal). This organization is known for hiring the best and the brightest. Their name on your resume serves as a badge of honor, and this environment loves to promote from within., This is a long-term, hands-on opportunity performing large-scale Moves, Adds, and Changes (MAC), day-to-day hardware and software support, and desk-side assistance for a demanding, high-performing user base. You will play a central role in onboarding and reassigning end users, building out new-hire workstations, and supporting the firm's traders and staff across its Midtown Manhattan offices.