> Markdown version of [/jobs/ext/3604436-helpdesk-technician](https://www.wearedevelopers.com/jobs/ext/3604436-helpdesk-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Helpdesk Technician - **Company:** Anistar - **Location:** Colorado Springs, CO, United States - **Experience:** Experienced - **Salary:** $62,400.0 - $83,200.0 - **Contract:** Permanent contract - **Skills:** Network Troubleshooting, Software Engineering - **Published:** October 7, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9222137/helpdesk-technician ## About the Role This Position requires the following specific technical and professional background: The ideal candidate will have a minimum of 3 years' experience in a similar field, * 3 years of similar experience * TS/SCI Clearance and IAT level 2 ## Description * Remediate hardware and software issues that can be resolved on-site without specialized resources * Coordinate with system/capability owners to resolve complex software or network issues * Track, properly assign, and coordinate tickets submitted by customers.