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# Concierge ON CALL, NOC Shift

- **Company:** Ivy Living
- **Location:** Burbank, CA, United States
- **Experience:** Experienced
- **Salary:** $37,440.0 - $39,520.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Office
- **Published:** October 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=dd8481adefe4b6a7

## About the Role

* Must be at least 18 years of age.
 * High school diploma or equivalent.
 * Prefer two (2) years of experience in a hospitality setting or prior senior living community.
 * Excellent customer service skills.
 * Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
 * Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
 * Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests

## Description

* Provide all residents, guests, and visitors with exceptional customer service.
 * Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
 * Monitor the Emergency Alert System and immediately respond to every call.
 * Effectively manage business center and process incoming and outgoing mail.
 * Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
 * Encourage teamwork through cooperative interactions with co-workers and other departments., * For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.