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# Dynamics Developer

- **Company:** OP Consulting Group LLC
- **Location:** Richmond, VA, United States
- **Contract:** Permanent contract
- **Skills:** .NET Framework, Application Lifecycle Management, Microsoft Azure, C Sharp (Programming Language), Data Hub, DevOps, Issue Tracking Systems, Microsoft Dynamics, SQL Databases, Web Applications, Enterprise Software Applications, Microsoft Power Automate, Power Platform Integration, Powerapps
- **Published:** October 7, 2026
- **Apply:** https://www.dice.com/job-detail/e2eb04e8-a5c9-48da-828c-6dac62bb030a

## About the Role

* Strong hands-on experience with Microsoft Dynamics 365 Customer Engagement.
 * Strong experience with the Dynamics 365 Customer Service module.
 * Experience with Dynamics 365 customization, configuration, development, deployment, and support.
 * Strong experience with the Microsoft Power Platform, including:
 + Power Apps
 + Power Automate
 + Power Pages
 + Microsoft Dataverse
 * Development experience with C#, .NET, SQL, and Microsoft Azure.
 * Experience designing and developing web components and enterprise applications.
 * Strong troubleshooting and problem-solving experience within Dynamics 365 and Power Platform environments.
 * Experience performing requirements analysis, fit-gap analysis, solution design, implementation, and testing.
 * Understanding of Dynamics 365 and Power Platform licensing models.
 * Experience developing technical documentation, solution recommendations, and implementation documentation.
 * Knowledge of Power Platform governance, security, development standards, and best practices.

Preferred Qualifications

 * Experience implementing DevOps practices for Microsoft Power Platform.
 * Experience with Power Platform Pipelines and/or ALM Accelerator.
 * Understanding of Application Lifecycle Management (ALM) for Dynamics 365 and Power Platform solutions.
 * Experience supporting complex enterprise-level Microsoft environments.

Professional Skills

 * Strong organizational and interpersonal skills.
 * Excellent written and verbal communication skills.
 * Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
 * Ability to work effectively within a collaborative development and engineering team.
 * Ability to independently manage complex technical assignments.
 * Strong analytical, troubleshooting, and problem-solving skills.
 * Ability to work effectively in a fast-paced and rapidly changing environment.
 * Ability to use experience and sound judgment to plan and accomplish project goals.
 * Ability to review existing procedures and recommend, implement, or guide necessary improvements.
 * Ability to work effectively in a remote environment while maintaining expected levels of communication, productivity, and technical support.
 * Flexibility to participate in on-call and after-hours support when required.

## Description

* Provide technical expertise in Microsoft Dynamics 365 Customer Engagement, with a strong focus on the Dynamics 365 Customer Service module.
 * Customize, configure, develop, deploy, maintain, and support Microsoft Dynamics 365 solutions.
 * Participate in requirements gathering, fit-gap analysis, solution design, configuration, implementation, testing, deployment, and ongoing support.
 * Design and develop web-based and enterprise solutions using .NET, C#, SQL, Azure, Dynamics 365, Power Apps, Power Automate, Power Pages, and Dataverse.
 * Troubleshoot and resolve technical issues related to Dynamics 365 and Power Platform applications.
 * Document technical issues, resolutions, configurations, and implementation procedures.
 * Collaborate with system administrators, developers, engineers, and other IT resources to implement fixes and enhancements.
 * Apply Power Platform and Dynamics 365 development standards and best practices when implementing business solutions.
 * Assist in defining and refining governance standards for the effective use of Dynamics 365 and the Power Platform.
 * Develop technical and functional documentation, including requirements, recommendations, solution designs, technical analyses, and implementation documentation.
 * Create mockups and prototypes based on business requirements.
 * Evaluate available Power Platform capabilities and recommend solutions that effectively address business needs.
 * Serve as a liaison between IT teams and business units to support requirements gathering, issue tracking, troubleshooting, and resolution.
 * Help stakeholders determine when to use Dynamics 365, Power Apps, Power Automate, Power Pages, Dataverse, or alternative technologies.
 * Identify efficient technical solutions and recommend alternatives based on business and technical requirements.
 * Support continuous improvement of development processes, standards, procedures, and governance policies.
 * Review existing processes and recommend improvements that better align technology solutions with organizational priorities.
 * Participate in application support and on-call responsibilities when required.
 * Support after-hours implementations, deployments, maintenance, or issue resolution as needed.