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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # GSOC Analyst (88361) - **Company:** Inter-Con Security Systems, Inc. - **Location:** Warren, MI, United States - **Salary:** $65,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Cyber Security, Microsoft Office, Microsoft PowerPoint - **Published:** October 7, 2026 - **Apply:** https://diversityjobs.com/career/18551889/Gsoc-Analyst-88361-Michigan-Warren ## About the Role * High school diploma or GED required * 1+ year of experience preferred in a security operations center, emergency communications center, dispatch environment, command center, public safety setting, corporate security operation, or comparable high-volume monitoring function * Experience monitoring and responding to alarms, video, access-control events, emergency calls, or similar technology-driven inputs preferred * Ability to rapidly assess information, follow decision trees and playbooks, manage multiple active events, and escalate appropriately * Strong keyboarding, data-entry, telephone, radio, and professional written-communication skills * Working knowledge of access control, CCTV/video management, alarm monitoring, mass notification, and incident/case-management platforms preferred * Valid Michigan guard card or registration, as required for the assignment * Current First Aid and CPR certification, or ability to obtain and maintain certification before assignment * Ability to successfully complete required background screening and drug and alcohol testing * Ability to read, write, and speak English fluently and produce clear, concise, and accurate incident reports * Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint as relevant to the position * Ability to maintain confidentiality and exercise sound judgment with sensitive information * Ability to work within a 24/7/365 operation, including days, nights, weekends, holidays, and overtime as business needs require * Ability to complete ongoing training and required comprehension and retention testing ## Description Inter-Con Security Systems, Inc. is seeking qualified professionals to join our team as GSOC Analysts supporting a Global Security Operations Center in Warren, Michigan. The GSOC Analyst provides continuous real-time monitoring, event intake, dispatch, and incident support for a complex enterprise security program supporting a large, geographically dispersed footprint. Analysts evaluate information from multiple technology platforms, follow established response playbooks, coordinate resources, and document incidents from initial notification through resolution. This is a full-time position paying $31.25 per hour within a 24/7/365 security operation. Open availability is preferred, as schedules may include days, nights, weekends, holidays, and overtime based on business needs., * Monitor alarms, CCTV and video systems, access-control activity, intercoms, emergency calls, mass-notification systems, and other digital security signals * Receive, validate, prioritize, and document security, life-safety, fire, facilities, and business-continuity events * Dispatch security personnel and other designated resources * Maintain communication with responders and provide timely updates until incidents are stabilized and closed * Follow established escalation paths, response playbooks, and notification procedures * Coordinate emergency and non-emergency workflows across multiple locations * Operate access-control, video-management, alarm-monitoring, incident-management, mass-notification, and communication platforms * Perform first-line troubleshooting and appropriately escalate technology issues * Produce accurate shift logs, incident reports, notifications, summaries, metrics, and trend data * Maintain situational awareness while managing multiple active events and competing priorities * Protect sensitive and confidential information * Participate in drills, tabletop exercises, quality reviews, training activities, and after-action discussions * Maintain clear and professional communication with security personnel, emergency responders, leadership, and other stakeholders * Follow all applicable post orders, SOPs, emergency protocols, escalation paths, and client policies These responsibilities reflect the Analyst JD's real-time monitoring, dispatch, escalation, documentation, technology, and incident-management requirements. Veterans Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are a veteran seeking a rewarding career with a team that values those who served and supports your success and growth within our organization, please take a moment to review our website for our extensive opportunities. Inter-Con Security Systems, Inc. is an equal opportunity employer. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law.