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# Technical Support Engineer Grad

- **Company:** Hewlett-Packard Enterprise
- **Location:** Houston, TX, United States
- **Experience:** Starter
- **Salary:** $57,500.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, C++ (Programming Language), Python (Programming Language), Information Technology
- **Published:** October 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=db3f52023d81c9cf

## About the Role

* Bachelor's Degree in Computer Science completed within one year of start date, * Self-starter with ability to always remain professional and courteous with customers
 * Proficient verbal and written communication skills in languages to be supported
 * Troubleshooting skills in a technical environment
 * Analytical skills and ability to work independently on complex problems where data analysis requires in-depth knowledge of multiple products
 * Experience with basic programming languages (Python, C++, etc.)

## Description

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office., * Responding to and resolving support issues from a global mission critical customer base, specializing in Nonstop systems technologies and solutions for Nonstop technology

 * Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs based on customer entitlement
 * Developing strategies and procedures to improve performance of customer environments.
 * Performing root cause analysis and provide post incident reports
 * Applying subject matter knowledge to solve complex technical problems