> Markdown version of [/jobs/ext/3607459-desktop-pc-technician](https://www.wearedevelopers.com/jobs/ext/3607459-desktop-pc-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop PC Technician - **Company:** Science Applications International Corporation - **Location:** Tampa, FL, United States - **Contract:** Permanent contract - **Skills:** Adobe Analytics, Databases, System Configuration, Data Migration, Desktop Computing, Network Connections, System Software, Software Licensing, Connectivity Problems, Peripherals, Information Technology - **Published:** October 7, 2026 - **Apply:** https://www.careerarc.com/job-listing/saic-jobs-desktop-pc-technician-53149280 ## About the Role * DoW 8140 compliant under the Work Role Code 411 - Technical Support Specialist - Intermediate level or higher * At least 1 year of previous experience working as a PC Tech or Help Desk * Have a demonstrated ability to communicate exceptionally well both orally and in writing, as well as have a positive customer service attitude Education/Years of IT Experience: * Min 6 years with HS Diploma, 4 years with AS/AA degree, or 2 years with BS/BA Clearance Requirement: * A DoD security clearance at the TS/SCI level is required ## Description Description SAIC has an immediate opening for a Desktop/PC Technician to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - This critical position is located at the SOCOM Headquarters at MacDill, AFB FL. We are seeking a Desktop/PC Technician to join our IT team. The successful candidate will be responsible for providing direct Tier I-II technical support for the lifecycle of services, hardware devices, multi-vendor applications, connectivity, and end-user environments. Deliver technical support for USSOCOM personnel, including real-time troubleshooting of end-user device hardware/software, connectivity, and access issues. Apply advanced troubleshooting to diagnose and resolve complex hardware/software, network connectivity, and user experience issues. Desktop/PC Technicians work closely with other IT teams and service providers to ensure seamless operation and support of our IT infrastructure. Duties include but are not limited to: * Troubleshooting and proactively resolving technical issues * Responding to requests for technical support * Providing recommendations for technical support * Providing technical problem solving for customer support of database * Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers * Installing and configuring application and operating system software and upgrades * Troubleshooting and repairing hardware and network connectivity issues * Removing old equipment and performing data migration to new machines * Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades * Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule * Analyzing and making recommendations for hardware and software standardization Qualifications Qualifications: * DoW 8140 compliant under the Work Role Code 411 - Technical Support Specialist - Intermediate level or higher * At least 1 year of previous experience working as a PC Tech or Help Desk * Have a demonstrated ability to communicate exceptionally well both orally and in writing, as well as have a positive customer service attitude Education/Years of IT Experience: * Min 6 years with HS Diploma, 4 years with AS/AA degree, or 2 years with BS/BA Clearance Requirement: * A DoD security clearance at the TS/SCI level is required