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# Desktop Support Specialist

- **Company:** High Country Lumber, Inc.
- **Location:** Melbourne, FL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Apple Mac Systems, Microsoft Outlook, Issue Tracking Systems, Microsoft Office, Microsoft PowerPoint, CompTIA Strata - PC Hardware Technology Engineer, Tablet Computers, Servicenow
- **Published:** October 7, 2026
- **Apply:** https://www.thejobnetwork.com/job/e1f604c7-ce2b-4e00-96b2-df779cec3e51/desktop-support-specialist

## About the Role

* Must possess a professional demeanor with strong customer service, consulting, and training skills
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 * Experience troubleshooting and repairing desktop and laptop hardware in the field or a related environment
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 * Basic understanding of networks, Intel servers, and telecom systems
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 * Strong break/fix skills for desktops, workstations, notebooks, and Dell tablets
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 * Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
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 * Strong Microsoft Windows operating system troubleshooting skills
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 * Strong macOS troubleshooting skills (Big Sur and above)
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 * Excellent problem-solving and critical-thinking abilities
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 * Strong written and verbal communication skills
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 * Self-motivated with the ability to work independently and with minimal supervision
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 * Excellent time management skills
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 * Detail- and process-oriented mindset
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 * Ability to walk long distances across large facilities
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 * Must be able to pass a background security check
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 * Valid driver's license and reliable transportation required
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