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# Hospital Applications Analyst

- **Company:** BCforward
- **Location:** Westfield, MA, United States
- **Salary:** $64,480.0 - $66,560.0
- **Contract:** Permanent contract
- **Skills:** Application Testing, Health Information Technology, Electronic Medical Records
- **Published:** October 7, 2026
- **Apply:** https://www.juju.com/job/14_17ddd367

## About the Role

* Experience supporting healthcare or hospital applications, implementations, upgrades, or optimization initiatives.
 * Understanding of healthcare operations and the relationship between technology, workflows, policies, and end-user practices.
 * Experience coordinating application testing/UAT and implementation readiness activities.
 * Ability to elicit and document business requirements, workflows, issues, and process improvement opportunities.
 * Strong organizational skills with capability to manage multiple concurrent initiatives and drive issues to resolution.
 * Excellent communication and interpersonal skills for collaboration with frontline staff, leaders, technical teams, and vendors.
 * Comfort working independently to identify gaps or risks and coordinate appropriate stakeholders.

Preferred Skills:

 * Project management fundamentals and timeline management.
 * Healthcare operations insight across clinical and non-clinical environments, including EHR familiarity.
 * Regulatory and compliance awareness within hospital settings.
 * Organizational change awareness and readiness planning.

## Description

* Support ongoing application initiatives across policy management, staff scheduling, incident reporting, and the Electronic Health Record (EHR).
 * Coordinate application upgrades, enhancements, configuration changes, and related activities with stakeholders, application teams, and vendors.
 * Plan and support user acceptance testing (UAT), including test scenario development, tester identification, results tracking, issue management, and resolution follow-through.
 * Partner with hospital staff and subject matter experts to identify workflow challenges, application pain points, and improvement opportunities.
 * Gather, document, and communicate operational and business requirements to application and technical teams.
 * Assess impacts of application changes on workflows, policies, procedures, reporting, and staff responsibilities.
 * Coordinate implementation readiness, including communications, training, SOPs, policies, workflow documentation, and end-user support materials.
 * Track issues, decisions, dependencies, and action items and drive accountable follow-through.
 * Serve as a knowledgeable resource and super user for key applications, assisting staff and escalating technical issues as needed.
 * Support implementation and stabilization of newly introduced hospital applications.
 * Assist with EHR implementation planning and readiness, ensuring operational requirements and workflows are identified, documented, and represented.
 * Facilitate meetings and working sessions with operational, clinical, administrative, and technical stakeholders.