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# Desktop Support Technician

- **Company:** CareerCircle
- **Location:** Springfield, MO, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $66,560.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Business Software, Microsoft Outlook, Desktop Computing, Issue Tracking Systems, Productivity Software, Migration Manager, Peripherals, Microsoft InTune, Computer Equipment, Laptops, Servicenow
- **Published:** October 7, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/mo/springfield/afc2a965-02f3-4e71-b56c-d06a37850e0c

## About the Role

Windows 10, Desktop, Imaging, Customer service, Hardware support, Deployment, intune, Windows, Technical support, Ticketing system, Physical Requirements and Travel Ability to lift, move, and set up computer equipment and peripherals up to 50 pounds. Ability to work onsite during deployment waves, migration events, and scheduled cutovers. Ability to travel between company office locations as needed. Ability to work flexible hours during planned migration or deployment activities, when required. Success Measures Devices deployed on schedule. High user satisfaction during migration events. Accurate asset tracking and inventory documentation. Minimal migration-related incidents. Successful completion of deployment waves and cutover activities., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

ServiceNow
Collections
Device Setup
Microsoft 365
Issue Tracking
Asset Tracking
Lifting Ability
Microsoft Teams
Customer Service
Asset Management
Chain Of Custody
Technical Issues
Microsoft Outlook
Desktop Computing
Inventory Staging
Peripheral Devices
Business Valuation
Deployment Support
Business Operations
Docking (Computers)
Endpoint Management
Inventory Management
Microsoft Windows 10
Productivity Software
Full Stack Development
Business Transformation
Profile Configuration Files
Microsoft Intune (Mobile Device Management Software), Seeking technicians to support a large-scale laptop migration and workstation deployment program. Candidates will deploy Windows laptops, assist users during device transitions, validate application functionality, provide in-person technical support, manage asset inventory, and support migration events. Experience with Microsoft 365, Windows 11, device deployments, hardware refresh projects, and customer-facing support required. Travel between office locations may be required. Job Description The PC Deployment & Migration Technician supports enterprise workstation migration and device deployment initiatives. This role is responsible for preparing, deploying, configuring, validating, and supporting laptops, desktop computers, peripherals, and related end-user technology. The technician will work directly with employees during migration events, workstation refreshes, onboarding activities, and scheduled cutovers to ensure a smooth transition with minimal disruption to business operations.
Essential Duties and Responsibilities Deploy, configure, and support Windows laptops and desktop computers. Perform workstation replacements and technology refresh activities. Image, provision, configure, and validate new devices prior to deployment. Migrate users to new laptops, including profile configuration, application setup, and connectivity verification. Assist users with login issues, MFA enrollment, password resets, and workstation access. Validate functionality of business applications after device deployment. Support Microsoft 365, Outlook, Teams, OneDrive, and other enterprise productivity tools. Coordinate hardware distribution, collection, shipping, asset tracking, and inventory management activities. Document deployment activities, issues, and resolutions within ServiceNow or designated ticketing systems. Provide white-glove support to end users during migration events and scheduled cutovers. Assist with printer, peripheral, docking station, monitor, and mobile device setup.
Support office relocation and site migration initiatives. Maintain accurate asset management records and chain-of-custody documentation. Escalate technical issues to engineering, endpoint management, or infrastructure teams as required. Participate in migration planning, staging, and hypercare support activities., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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