> Markdown version of [/jobs/ext/3610477-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/3610477-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician

- **Company:** CareerCircle
- **Location:** North Chicago, IL, United States
- **Salary:** $47,840.0 - $52,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, CompTIA Network+, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Issue Tracking Systems, Network Troubleshooting, Microsoft Office, Networking Basics, TCP/IP, Wireless Networks, CompTIA Strata - PC Hardware Technology Engineer, Connectivity Problems, Office365, Software Troubleshooting, Computer Equipment, Laptops, User Accounts
- **Published:** October 7, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/il/north-chicago/0fa9ffac-9e04-48fe-b676-fa6879363e3c

## About the Role

* Experience supporting Windows 10 and Windows 11 environments.
 * Strong knowledge of desktop hardware, operating systems, and troubleshooting methodologies.
 * Experience administering user accounts and permissions in Active Directory.
 * Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, wireless networking, and connectivity troubleshooting.
 * Experience supporting printers, scanners, mobile devices, and other peripheral technologies.
 * Ability to work independently and manage multiple priorities in a manufacturing, warehouse, or industrial setting.
 * Strong verbal and written communication skills.
 * Excellent customer service and end-user support experience.

Preferred Qualifications

 * Experience with Microsoft 365 applications and services.
 * Familiarity with ticketing systems and IT service management practices.
 * Experience with PC deployments, imaging, and hardware refresh projects.
 * CompTIA A+, Network+, or equivalent technical certifications.

Top Skills

 * Windows 10 & Windows 11 Support
 * Desktop Hardware Troubleshooting
 * Active Directory Administration
 * TCP/IP, DNS & DHCP
 * Wireless Networking
 * Printer & Peripheral Support
 * Mobile Device Support
 * Hardware Deployment & Imaging
 * Customer Service
 * Manufacturing/Warehouse IT Support, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Warehousing
Microsoft 365
User Accounts
Desktop Support
Customer Service
Asset Management
CompTIA Network+
Technical Issues
Operating Systems
Technical Support
Wireless Networks
Business Valuation
Microsoft Windows 10
IT Service Management
Full Stack Development
Network Troubleshooting
Business Transformation
Hardware Troubleshooting
End-User Training And Support
Troubleshooting (Problem Solving)
Dynamic Host Configuration Protocol (DHCP)
+0

Google IT Support
Technical Support Specialist
Actalent

Pleasant Prairie, WI*Hybrid

Sales
Writing
Empathy
Visionary
Leadership
Management
Innovation
Wastewater
Multitasking
Team Oriented
Professionalism
Problem Solving
Customer Service
Microsoft Office
Customer Support
Electromechanics
Business Software
Technical Support
Solution-Oriented
Project Management
Mechanical Systems
Service Management
Equipment Operation
Electrical Diagrams
Industrial Equipment
Technical Assistance
Equipment Maintenance
Remote Troubleshooting
New Product Development
Technical Documentation
Field Service Management
Engineering Design Process
Customer Success Management
Enterprise Resource Planning
Continuous Improvement Process
Customer Relationship Management
Troubleshooting (Problem Solving)
Customer Communications Management
Electrical/Electronic Troubleshooting
+0

## Description

Operations
CompTIA A+
Warehousing
Microsoft 365
User Accounts
Desktop Support
Customer Service
Asset Management
CompTIA Network+
Technical Issues
Operating Systems
Technical Support
Wireless Networks
Business Valuation
Microsoft Windows 10
IT Service Management
Full Stack Development
Network Troubleshooting
Business Transformation
Hardware Troubleshooting
End-User Training And Support
Troubleshooting (Problem Solving)
Dynamic Host Configuration Protocol (DHCP), We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a fast-paced environment. This individual will be responsible for troubleshooting hardware, software, networking, and peripheral issues while delivering exceptional customer service. The ideal candidate will have experience supporting Windows environments, managing user accounts, and resolving technical issues across desktops, laptops, printers, and mobile devices., * Provide onsite and remote support for desktops, laptops, and end-user technology.

 * Troubleshoot and resolve Windows 10 and Windows 11 operating system issues.
 * Install, configure, image, and maintain desktop and laptop hardware.
 * Manage user accounts, permissions, password resets, and group membership within Active Directory.
 * Diagnose and resolve hardware, software, and application-related issues.
 * Support printers, scanners, mobile devices, and other peripheral equipment.
 * Troubleshoot network connectivity issues involving TCP/IP, DNS, DHCP, wireless networks, and related technologies.
 * Assist with device deployments, hardware refreshes, upgrades, and asset management activities.
 * Document support activities, troubleshooting steps, and issue resolutions within the ticketing system.
 * Escalate complex technical issues to appropriate teams when necessary.
 * Deliver outstanding customer service while supporting users across manufacturing, warehouse, or industrial environments.