> Markdown version of [/jobs/ext/3610492-crm-it-product-owner-us-oncology](https://www.wearedevelopers.com/jobs/ext/3610492-crm-it-product-owner-us-oncology). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM IT Product Owner - US Oncology - **Company:** AstraZeneca plc - **Location:** North Potomac, MD, United States - **Salary:** $127,352.0 - $191,028.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Automation of Tests, Microsoft Azure, Cloud Computing, Cloud Engineering, Software Quality, Code Review, Continuous Integration, Data Warehousing, Salesforce.Com, Retrieval-Augmented Generation, Large Language Models, Snowflake, Technical Debt, Event Driven Architecture, Git Flow, Data Analytics, Enterprise Integration, Apache Kafka, Api Design, Restful APIs, Devsecops, Serverless Computing, Marketing Cloud, Mulesoft - **Published:** October 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7d7cca438a01d291 ## About the Role Bachelor's Degree or equivalent experience5+ years of experience in CRM or related Customer Engagement processes. Salesforce Expertise Deep technical experience with Veeva CRM and/or Salesforce Life Science Cloud, specifically configuring Data Cloud and Marketing Cloud. Integration Skills Proficiency in RESTful API design and Event-Driven Architecture (EDA) using tools like MuleSoft or Kafka. Agile Leadership Proven experience leading engineering squads, managing technical debt, and driving GitFlow and CI/CD pipelines. Technical Influence Ability to explain technical trade-offs to IT partners and translate business requirements into technical designs. Preferred Skills Emerging AI Hands-on experience or certifications in Salesforce Agentforce or building autonomous agents using Large Language Models (LLMs) and RAG (Retrieval-Augmented Generation). Domain Knowledge Deep understanding of U.S. Oncology (HIPAA, claims data, EHR models, and regulatory considerations). Cloud Architecture Proficiency in AWS or Azure cloud services, specifically for serverless computing (Lambda/Functions) or data warehousing (Snowflake). Vendor Management Experience managing "Managed Services" or System Integrator (SI) partners to ensure code quality and adherence to architectural blueprints. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world ## Description We are looking for a hands-on CRM Product Owner to drive the technical execution of our U.S. Oncology digital engagement tools. In this role, you'll be the "engine room" of our digital transformation, focusing on the build and maintenance of a seamless, data-driven experience for healthcare providers (HCPs) and patients. You will work closely with the Activation Engineering Lead to turn global platform blueprints into high-performing, local solutions that ensure life-saving treatments reach the right people., * Hands-on Implementation: Lead the technical build-out and day-to-day optimization of Salesforce Life Science Cloud, Marketing Cloud, and Data Cloud. * AI & Automation Execution: Support the deployment of Agentforce pilots to automate customer interactions and boost field force productivity. * Omnichannel Delivery: Execute the technical strategy for omnichannel journeys, ensuring Data Cloud triggers real-time, personalized actions for field reps in the CRM. * Integration Building: Develop and maintain API-first and event-driven integrations between Salesforce and oncology-specific data sources like claims and EHR feeds. * Squad Mentorship: Lead a squad of engineers through daily Scrum/Kanban activities, conducting code reviews and enforcing DevSecOps standards (CI/CD, automated testing). * Vendor Quality Control: Review technical deliverables from external partners to ensure they meet our internal architectural principles and code quality expectations.