> Markdown version of [/jobs/ext/361177-on-site-support-technician-it-servicedesk](https://www.wearedevelopers.com/jobs/ext/361177-on-site-support-technician-it-servicedesk). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # On-Site Support Technician (IT ServiceDesk) - **Company:** British School in the Netherlands - **Location:** Den Haag, Netherlands - **Salary:** €3,104.0 - €3,868.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Microsoft Azure, Microsoft OneNote, Azure Active Directory, Microsoft SharePoint, Data Logging, Office365, Microsoft Onedrive, Information Technology, Zendesk - **Published:** June 19, 2026 - **Apply:** https://nl.indeed.com/viewjob?jk=28dbe61a63b0c9f9 ## About the Role Do you have experience in iOS?, Fluent knowledge of English (written and spoken), Dutch is not required. Enthusiastic, intelligent, flexible and a good team player, but also able to work autonomously; Flexible approach to working methods and conditions; Good customer service skills and attitude; Attention to detail and competent at completing assigned tasks; Behave professionally at all times and maintain a strong sense for confidentiality of information; Prioritisation and ability to work on own initiative. The following assets will be considered a plus: Knowledge of Mobile device management and Azure/0365 services (Azure AD, OneDrive, Onenote, Teams, SharePoint Online, Endpoint Manager); Experience in an international multicultural setting; Solid knowledge of Microsoft Windows and Office365 and certifications. ## Description We are looking for an IT professional to join one of our 4 campuses, in The Hague area, to provide technical customer service support in the school. You will form part of a team of 12 colleagues, and you will deal with technical support on computers, mobile technology and other IT services. The on-site support technician is responsible for providing a broad variety of IT related technical customer service support across the 3 campuses / 4 schools at the BSN. #block-3 h1, #block-3 h2, #block-3 h3 { color: #464646; } @media only screen and (max-width: 767px) { #block-3 { padding-top: 0px !important; padding-bottom: 50px !important; } } @media only screen and (max-width: 767px) { #block-4 { padding-top: 25px !important; padding-bottom: 25px !important; } } Responsibilities: To provide on-site technical support to staff and students related to IT devices/systems and handle calls submitted by end users; Keep an accurate record of performed activities and maintain the helpdesk system (ZenDesk); Provision and manage a mix of Windows 11 and iOS devices, interactive smartboards and various classroom technologies; Device troubleshooting and organising repair callouts; Supporting both staff and students in their work and learning respectively; Printer support, as well as logging issues with the printer supplier; Escalate issues to the Senior IT Team; Maintain an appropriate awareness of, and work effectively within, the policies and procedures of the BSN; Handling of faulty mobile equipment and other IT hardware to external repair companies as required; Work may be required in areas that aren't directly IT related, such as assistance on classroom setup and user training ## Related Videos - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Bringing digital education to refugee and host communities in remote regions of Africa](https://www.wearedevelopers.com/videos/644-bringing-digital-education-to-refugee-and-host-communities-in-remote-regions-of-africa) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)