> Markdown version of [/jobs/ext/3612080-head-of-it](https://www.wearedevelopers.com/jobs/ext/3612080-head-of-it). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Head of IT

- **Company:** Srt
- **Location:** Swindon, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, JIRA, Microsoft Online Services, Business Systems, Remote Access Technology, Microsoft InTune, National Institute of Standards and Technology Cybersecurity Framework, Information Technology
- **Published:** October 8, 2026
- **Apply:** https://itjobpro.co.uk/job/head-of-it-9

## About the Role

Substantial experience leading an internal IT function in a growing organisation of similar or larger size, ideally an engineering, technology or manufacturing business
Strong working knowledge of the Microsoft cloud estate: Microsoft 365, Entra ID, Intune, Defender and Conditional Access, plus Mac management, in a hybrid identity environment
Experience of managing a managed service provider and other IT suppliers, including service levels, reviews and renewals
A track record of running IT as a service people value: responsive, visible and pragmatic, with a bias to fixing things
Experience of delivering IT projects and change alongside business-as-usual, and of managing an IT budget and delivery plan
Understanding of security controls and frameworks (Cyber Essentials Plus, ISO 27001, NIST CSF) as they apply to a corporate IT estate, without needing to be a certification specialist
The ability to lead, coach and develop a small team, and to work alongside highly technical engineering colleagues who manage their own tooling
Strong communication skills, with the ability to explain technology choices and trade-offs to senior leaders in business terms
Experience in a company that has grown quickly, or through a period of significant change, would be helpful
Experience in high-trust, regulated or mission-critical environments wouldbe valuable

## Description

Lead and develop the in-house IT team, setting priorities, standards and ways of working, and making sure people across the business get fast, effective support
Own the corporate IT estate end to end: Microsoft 365 and Entra ID, Windows and Mac endpoints, networks, telephony, meeting-room AV and office IT
Define how support requests are routed, escalated and measured across our own team and our managed service provider, set the service levels, and hold our suppliers to account against them
Manage the day-to-day performance of our managed service provider and other IT suppliers, including quarterly service reviews, escalations and the renewal of operational contracts
Manage and deliver to the IT operational and project budgets, own the 12-month IT delivery plan, and contribute to the longer-term technology roadmap, sequencing projects sensibly alongside business-as-usual
Be ever vigilant in protecting SRT's data assets, people and associated third parties from the constant threat of cyber attacks
Ensure that the manner it which SRT presents itself to the outside world, customers in particular, is consistent with SRT's values and position as a trusted and professional business in every respect
Own and continually improve our endpoint and identity platforms (device management, endpoint protection, secure remote access, privilege management and Mac management), keeping them current, well configured and evidenced
Give business systems a home in IT: work with system owners across the business (ERP, Jira, delivery andHR tools, Microsoft 365 automation) so that configuration, integration and access are managed properly
Contribute to security assurance and certification (Cyber Essentials Plus, ISO 27001) as the owner of the corporate estate and its controls, working alongside the Security & Compliance Manager
Own joiners, movers and leavers, licensing, asset management and device lifecycle, and the policies and processes behind them
Report clearly to senior leadership on service, risk, cost and progress in business terms