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# Head of IT

- **Company:** Srt
- **Location:** Bristol, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, JIRA, Microsoft Online Services, Business Systems, Remote Access Technology, Microsoft InTune, National Institute of Standards and Technology Cybersecurity Framework, Information Technology
- **Published:** October 8, 2026
- **Apply:** https://startup.jobs/head-of-it-srt-marine-systems-plc-10334748

## About the Role

* Substantial experience leading an internal IT function in a growing organisation of similar or larger size, ideally an engineering, technology or manufacturing business
 * Strong working knowledge of the Microsoft cloud estate: Microsoft 365, Entra ID, Intune, Defender and Conditional Access, plus Mac management, in a hybrid identity environment
 * Experience of managing a managed service provider and other IT suppliers, including service levels, reviews and renewals
 * A track record of running IT as a service people value: responsive, visible and pragmatic, with a bias to fixing things
 * Experience of delivering IT projects and change alongside business-as-usual, and of managing an IT budget and delivery plan
 * Understanding of security controls and frameworks (Cyber Essentials Plus, ISO 27001, NIST CSF) as they apply to a corporate IT estate, without needing to be a certification specialist
 * The ability to lead, coach and develop a small team, and to work alongside highly technical engineering colleagues who manage their own tooling
 * Strong communication skills, with the ability to explain technology choices and trade-offs to senior leaders in business terms
 * Experience in a company that has grown quickly, or through a period of significant change, would be helpful
 * Experience in high-trust, regulated or mission-critical environments would be valuable

## Description

* Lead and develop the in-house IT team, setting priorities, standards and ways of working, and making sure people across the business get fast, effective support
 * Own the corporate IT estate end to end: Microsoft 365 and Entra ID, Windows and Mac endpoints, networks, telephony, meeting-room AV and office IT
 * Define how support requests are routed, escalated and measured across our own team and our managed service provider, set the service levels, and hold our suppliers to account against them
 * Manage the day-to-day performance of our managed service provider and other IT suppliers, including quarterly service reviews, escalations and the renewal of operational contracts
 * Manage and deliver to the IT operational and project budgets, own the 12-month IT delivery plan, and contribute to the longer-term technology roadmap, sequencing projects sensibly alongside business-as-usual
 * Be ever vigilant in protecting SRT's data assets, people and associated third parties from the constant threat of cyber attacks
 * Ensure that the manner it which SRT presents itself to the outside world, customers in particular, is consistent with SRT's values and position as a trusted and professional business in every respect
 * Own and continually improve our endpoint and identity platforms (device management, endpoint protection, secure remote access, privilege management and Mac management), keeping them current, well configured and evidenced
 * Give business systems a home in IT: work with system owners across the business (ERP, Jira, delivery and HR tools, Microsoft 365 automation) so that configuration, integration and access are managed properly
 * Contribute to security assurance and certification (Cyber Essentials Plus, ISO 27001) as the owner of the corporate estate and its controls, working alongside the Security & Compliance Manager
 * Own joiners, movers and leavers, licensing, asset management and device lifecycle, and the policies and processes behind them
 * Report clearly to senior leadership on service, risk, cost and progress in business terms