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# IT Support Technician

- **Company:** Coburg Banks
- **Location:** Whitefield, UK
- **Experience:** Starter
- **Salary:** £30,000.0 - £34,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Apple Mac Systems, Microsoft Azure, VoIP, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Hyper-V, IBM Notes, Virtual Private Networks (VPN), Windows Servers, Network Architecture, Virtual Local Area Networks, Wi-Fi Technology, Microsoft InTune, Information Technology, Laptops, ManageEngine, Vmware
- **Published:** October 8, 2026
- **Apply:** https://www.reed.co.uk/jobs/it-support-technician/57436508

## About the Role

This is an excellent opportunity for a proactive and customer-focused IT professional with at least 2 years' experience, gained within a manufacturing or industrial environment., * Minimum 2 years' IT support experience.

 * Windows 11.
 * Microsoft Intune, Azure and Microsoft 365.
 * Active Directory, Group Policy, DHCP and DNS.
 * Network infrastructure including switches, VLANs, Wi-Fi and VPNs.
 * iOS and Android device management.
 * VoIP telephony systems.
 * Experience with ManageEngine ServiceDesk Plus or a similar ITSM/helpdesk platform.

Desirable Skills

 * HCL Notes/Domino.
 * Windows Server 2019 and later
 * Endpoint security deployment and management.
 * VMware and Hyper-V.
 * MacOS.
 * Linux.

The role is predominantly site-based across two Greater Manchester locations in Whitefield and Oldham, so a full UK driving licence and access to a vehicle are essential.

This role would suit someone who enjoys a varied, hands-on IT environment, thrives on solving technical challenges, and is keen to play a key role in supporting a busy, fast-paced business.

## Description

* Deliver 1st and 2nd line IT support to office, warehouse, factory and remote users.
 * Install, configure, maintain and troubleshoot desktops, laptops, printers, scanners, IP phones and mobile devices.
 * Take ownership of helpdesk tickets, ensuring issues are resolved efficiently and to a high standard.
 * Support the delivery of key IT projects across the business.