> Markdown version of [/jobs/ext/3614758-pre-access-manager](https://www.wearedevelopers.com/jobs/ext/3614758-pre-access-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Pre-Access Manager - **Company:** Ensemble Health Partners - **Location:** Miami, FL, United States (Remote available) - **Experience:** Experienced - **Salary:** $63,100.0 - $78,875.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software Applications, Information Technology - **Published:** October 8, 2026 - **Apply:** https://ensemblehp.wd5.myworkdayjobs.com/EnsembleHealthPartnersCareers/job/Miami-FL/Patient-Access---Pre-Access-Manager_R051180 ## About the Role * Certified Revenue Cycle Representative (CRCR) certification * Certified Healthcare Access Manager (CHAM) certification Preferred Education: * Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration Required Knowledge, Skills and Abilities: * Minimum 2 - 3 year's management experience in healthcare industry. * Patient Access experience preferred. * Experience with Microsoft is a must. * Ability to balance numerous priorities, therefore requiring great skills in prioritization. * Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met. * Patient Access experience with managed care/insurance and Call Center experience highly preferred. * Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI., This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. ## Description The Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department and is responsible for performance and effectiveness of these department(s). The Manager will be responsible for the coaching and development of all staff performing these functions and implementing short and long-term plans and objectives to improve customer service and collect quality information. As a subject matter expert, this person must provide leadership and contribute to the revenue cycle and organizational goals and is responsible for meeting the mission and goals of Ensemble Health Partners, as well as meeting regulatory compliance requirements. The Manager of Patient Access will work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market. Essential Job Functions: * The manager is responsible for directly managing the operations for the admitting, registration, and financial services departments at the acute care locations. * Admitting staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and providing excellent customer service. * Additionally, managing Financial Service Representatives and ensuring that proper accounting processes are followed, cash drawer is balanced, money is deposited timely and posted accurately to patient accounts, and proper logs are completed and submitted as requested by financial oversight departments. * Develops and manages departmental staffing needs. * Prepare monthly reports as requested. * Establish departmental goals with the staff to optimize performance and meet organizational while improving operations to increase customer satisfaction and meet financial goals of the organization. * Coordinates employee work schedules to provide adequate daily staffing coverage. * Collects, interprets, and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals. * Works with internal and external customers to make key decisions, impacting either the whole organization or an individual patient. * Works closely with ancillary departments to establish and maintain positive relations to ensure revenue cycle goals are achieved. * Assists in the development of dyad-reporting patient access staff. Provides training, education, goal setting, and performance interventions as necessary to ensure adequate performance.