> Markdown version of [/jobs/ext/3615527-desktop-support-analyst](https://www.wearedevelopers.com/jobs/ext/3615527-desktop-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Analyst - **Company:** Insight Global - **Location:** Blendon Township, OH, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Active Directory, Apple IOS, Desktop Computing, Microsoft Office, System Center Configuration Manager, Networking Basics, Peripherals, Computer Equipment, Laptops, Servicenow - **Published:** October 8, 2026 - **Apply:** https://dejobs.org/x/x/C09B368B26CD47C292455765030C2111/job/ ## About the Role 2 to 5 years of experience as a support technician Strong understanding of: o Microsoft Windows 10/11 o Microsoft Office Software o Computer hardware o Computer peripherals o Microsoft System Center Configuration Manager o ServiceNow o Printers o Basic Networking Concepts o Basic Identity and Access Management (MS Active Directory) o Mobile Devices o Excellent communicator o Problem solver o Accurate record and documentation keeper o Team player mentality - ## Description Desktop Support Analysts are responsible for providing technical assistance with computer hardware and software to Kokosing team members. * They are also responsible for processing work orders, email, and phone calls. * They will support Microsoft Windows 10/11 desktops, laptops, software, printers, scanners, basic network issues, mobile devices (Android/iOS), and other assorted technology.