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# Working Student IT Operations

- **Company:** Spread Group
- **Location:** Berlin, Germany
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Windows, JIRA, Information Technology Operations, Microsoft SharePoint, Tisax, Claude Code
- **Published:** October 8, 2026
- **Apply:** https://startup.jobs/working-student-it-operations-f-m-d-spread-10332387

## About the Role

* Real hands-on experience administering Entra ID and Microsoft 365, from a prior internship, working-student role, or coursework with genuine lab practice, not classroom theory alone.
 * Light scripting and automation instinct, such as Claude Code or n8n.
 * Comfortable auditing and tightening up an existing setup, not just maintaining a clean baseline handed to you on day one.
 * Comfort troubleshooting everyday end-user issues and owning a ticket queue end to end.
 * Exposure to Mac fleet or MDM management specifically.
 * Basic ISO 27001 or audit-support experience, even as part of a team or through training
 * Comfortable completing a background check and signing a confidentiality agreement, given this role's access to company systems and accounts.
 * Based in Berlin and able to work on-site.
 * German at B2 level or above, and fluent English.

## Description

* Administer Entra ID day to day, including accounts, groups, access assignments, and SSO/MFA configuration, cleaning up anything that doesn't look right rather than assuming it's correct.
 * Own the full joiner-mover-leaver lifecycle, including passing through existing accounts to close out anything stale or orphaned.
 * Manage the Mac fleet end to end: enrollment, configuration profiles, patching, and device lifecycle from procurement through secure retirement.
 * Keep an accurate asset inventory of who has what, including warranty and lease status.
 * Run first- and second-line end-user support, triaging and resolving tickets in Jira and building the self-service habits that keep the queue manageable.
 * Administer Microsoft 365 and Exchange: mailboxes, distribution lists, licensing, and SharePoint/Teams permissions.
 * Keep the compliance platform (Vanta) current from the IT side, resolving integration drift and keeping evidence fresh for ISO 27001, SOC 2, and TISAX audits.