> Markdown version of [/jobs/ext/361898-it-resident-engineer-nl](https://www.wearedevelopers.com/jobs/ext/361898-it-resident-engineer-nl). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Resident Engineer - NL

- **Company:** Excis Compliance Bekijk Alle Vacatures
- **Location:** Netherlands
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Apple IOS, Issue Tracking Systems, Virtual Private Networks (VPN), Microsoft Office, Networking Basics, Network Connections, Remote Desktop Services, TCP/IP, Wide Area Networks, Windows Desktop, Enterprise Software Applications, Peripherals, Computer Equipment, Information Technology, Windows Client
- **Published:** June 20, 2026
- **Apply:** https://www.careerjet.nl/jobad/nl710b3929471dee6ad2bb4b7e4232b27d

## About the Role

* Bachelor's Degree in Computer Science, IT, or a related field (or equivalent practical experience). CompTIA A+, Microsoft Certified Professional (MCP), or higher certification is preferred.

 * 2-3 years of experience in Windows Desktop Support, including Windows 7-10, Microsoft Active Directory, Group Policy Objects (GPOs), Office 365, and PC hardware installation and troubleshooting.

 * Basic networking knowledge, including TCP/IP, VPN, and network connectivity troubleshooting.

 * Experience with mobile device management (iOS and Android), enterprise antivirus and encryption solutions, and Windows PC/laptop management via Active Directory.

 * Strong analytical, troubleshooting, multitasking, and communication skills, with the ability to meet SLAs and provide excellent internal customer service. Willingness to work off-hours or weekends when required.

Behavioral & Professional Expectations

 * Strong customer-facing skills with a professional demeanor.

 * Proactive, independent thinker able to work with minimal supervision.

 * Ability to build effective relationships across teams and business units.

 * Highly organized, ethical, and able to prioritize tasks effectively.

 * Adaptable and flexible in a fast-changing, project-based IT environment.

Technical Experience

 * Windows 7-10

 * Microsoft Active Directory and GPOs

 * Microsoft Office 365

 * PC hardware installation and troubleshooting

 * Enterprise antivirus and encryption solutions

 * Helpdesk ticketing systems

 * Mobile device management (iOS and Android)

 * Basic network support (LAN/WAN, connectivity troubleshooting)

## Description

Excis is a global IT support leader driven by innovation, collaboration, and a people-first culture. With clients in over 190 countries, 6,000+ engineers, and 200+ enterprise customers, we deliver reliable and scalable IT solutions worldwide.
We foster an open, friendly, and growth-oriented environment where individual contributions drive team success. At Excis, you'll work on meaningful challenges while growing your career in a supportive, family-like workplace.
Start your journey with Excis and grow with us.
Requirements
What You'll Do

 * Provide day-to-day local and remote desktop support, handling inbound calls and tickets while troubleshooting hardware, software, operating system, and application issues.

 * Perform break/fix support, fault diagnosis, and resolution across Windows and basic Mac environments, printers, peripherals, and approved enterprise applications.

 * Collaborate with supervisors, managers, and third-party vendors to ensure consistent service delivery, clear communication, and SLA compliance across all shifts.


## Related Videos

- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained)
- [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)
- [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios)

## Related Articles

- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023)
- [Average Salary in The Netherlands](https://www.wearedevelopers.com/magazine/272-average-salary-in-the-netherlands)