> Markdown version of [/jobs/ext/3619374-help-desk-technician](https://www.wearedevelopers.com/jobs/ext/3619374-help-desk-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Technician - **Company:** Insight Global - **Location:** Washington, DC, United States - **Experience:** Experienced - **Salary:** $31,200.0 - $43,680.0 - **Contract:** Permanent contract - **Skills:** Cyber Security, Software Engineering, Computer Network Operations, SC Clearance - **Published:** October 8, 2026 - **Apply:** https://www.disabledperson.com/jobs/75900519-help-desk-technician ## About the Role * Active Secret Clearance (ability to obtain/maintain TS/SCI) * Security+ (or equivalent IAT Level II certification) * 2+ years of Help Desk, Desktop Support, or IT Support experience * Experience supporting hardware, software, network, or information assurance environments In this role, you'll provide Tier I support for end users, troubleshoot hardware and software issues, support network operations, assist with cybersecurity initiatives, and help ensure critical systems remain operational. You'll work alongside a collaborative team supporting mission-critical technologies in a fast-paced federal environment while continuing to grow your technical skillset.