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# Trainer & Technical Support Representative

- **Company:** Pentair plc
- **Location:** Burr Ridge, IL, United States
- **Experience:** Experienced
- **Salary:** $61,200.0 - $113,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Distributed Systems, Microsoft Office, Microsoft PowerPoint
- **Published:** October 8, 2026
- **Apply:** https://pentair.wd5.myworkdayjobs.com/Pentair_Careers/job/Burr-Ridge-IL/Trainer---Technical-Support-Representative_R23743

## About the Role

* Three years of potable water distribution system maintenance and repair experience preferred, with exposure to contractors and municipalities.
 * Prior experience with line tapping, line stopping, and valve insertion installation processes preferred.
 * Strong organization skills, ability to prioritize and manage multiple concurrent tasks with minimal supervision.
 * Excellent written and oral communication skills required.
 * Exceptional listening skills are essential.
 * Proficiency with Microsoft Office (Word, Excel, PowerPoint)
 * Effective time management skills and ability to meet deadlines.
 * Ability to communicate effectively with customers.
 * Ability to lift 75 lbs.
 * Ability to climb ladders.

## Description

We have an opportunity for a Trainer and Technical Support Representative to join our Burr Ridge, IL team. You will develop equipment owner and service provider competency in installing Hydra-Stop products and maintaining Hydra-Stop equipment to help ensure customer satisfaction and build customer advocacy.

You will:

 * Provide training and technical support to equipment owners and service provider network.
 * Travel up to 75% of the time and on short notice.
 * Follow standard training methods.
 * Document written procedures and training reports.
 * Provide training for Hydra-Stop commercial team members.
 * Manage, maintain, and schedule demonstration and training equipment.
 * Meet and exceed individual goals and objectives.
 * Timely distribution of leads generated through training efforts.
 * Daily and weekly reporting of activities and schedules
 * Abide by on-the-job site safety requirements.
 * Provide cross-functional support to Hydra-Stop engineering, production, and quality functions as requested.
 * Complete Special Projects as requested.