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# Technical Program Manager (TPM)

- **Company:** GlobalLogic
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $160,000.0 - $180,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Cloud Computing, Data Migration, Distributed Systems, Scrum Methodology, Technical Data Management Systems, Enterprise Software Applications, Fast Healthcare Interoperability Resources
- **Published:** October 8, 2026
- **Apply:** https://www.thejobnetwork.com/job/9f6b27be-aa00-427f-8c24-e42e1591268c/senior-technical-program-manager-emrhealthcare

## About the Role

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 * 10+ years in technical program management, delivery leadership, or customer-success / engagement leadership on complex enterprise software programs, with significant client-facing responsibility.

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 * Exceptional executive communication and stakeholder management - a proven ability to be a trusted advisor to C-level customer executives.

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 * Demonstrated ownership of large-scale customer migrations, platform cutovers, or go-lives, and the associated change management and adoption.

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 * Strong technical fluency - distributed systems, APIs, cloud, and data / integration - enough to be credible with architects and to reason about migration and readiness (not to run engineering day to day).

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 * Experience operating in a layered delivery organization - working through Delivery and Program Managers rather than running execution yourself.

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 * Program runs an AI-native delivery model (AI-DLC), so adaptability and comfort in a non-standard delivery environment matter more than formal Scrum / SAFe experience.

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 * Composure and credibility under aggressive timelines and high-stakes delivery., n

 * Familiarity with AI-assisted / agentic delivery approaches. Prior AI-DLC experience is a strong plus.

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 * Healthcare / EMR / digital-health domain experience; familiarity with FHIR and revenue cycle management (RCM).

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 * Experience with data migration and large-scale tenant / cohort cutovers.

## Description

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 * Own customer success for the Gen3 program - serve as the primary delivery-side relationship owner for stakeholders, ensuring the program delivers outcomes the customer values and experiences as success.

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 * Lead executive communication - own SteerCo-grade status, risk, and asks for executives and program leadership; translate delivery reality into a clear, honest executive narrative.

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 * Own the migration and cutover journey end to end - customer and tenant migration, data-migration coordination, cohort cutover planning, and go-live readiness - including the customer-facing side, not just the technical data move.

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 * Lead change management and adoption - enablement and training coordination, migration guides, communications, and managing the human transition for clinics and members moving onto Gen3.

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 * Manage customer expectations and escalations - be the calm, credible point of contact when timelines, scope, or readiness are under pressure.

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 * Partner with product, architects and program managers to keep the roadmap and commitments aligned to customer value and go-live milestones.