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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Automation Support - **Company:** Bleckmann België N.V. - **Location:** Roosendaal, Netherlands - **Experience:** Starter - **Contract:** Internship / Graduate position - **Skills:** Application Programming Interfaces (APIs), Software Applications, Log Files, Network Service, Regression Testing, Topdesk, Runbook, Software Systems, SQL Databases, TCP/IP, Scripting, Warehouse Management Systems, Information Technology - **Published:** June 20, 2026 - **Apply:** https://nl.indeed.com/viewjob?jk=bc9b76edb748f79d ## About the Role Do you have experience in Warehouse management system?, Do you have a Bachelor's degree?, * Bachelor's degree in IT, Computer Science, Industrial Engineering, Mechatronics, or equivalent experience/certifications. * 1-2 years of experience in IT application support, operations, or a technical support role (strong internship experience is welcome). * Affinity with logistics or warehousing environments. + Experience with WMS/WCS/automation systems is a strong plus. + Knowledge of Manhattan WMS (Active Omni) and/or Blue Yonder Dispatcher (JDA) is a major advantage. * Understanding of software systems, APIs, and network communication (TCP/IP, REST, sockets). * Comfortable analysing log files and troubleshooting structured root-cause scenarios. * Experience with ITSM tools (TopDesk is a plus). * SQL or basic scripting knowledge is beneficial. * Fluent in English; Dutch is a strong advantage. * Strong ownership, analytical skills, and structured working style. * Willingness to travel between sites (Bergen op Zoom, Roosendaal, Almelo) and participate in on-call rotations when needed. ## Description To fuel the rapid expansion of our automation programme, we are strengthening our IT team with an IT Applications Support Engineer focused on warehouse automation software. In this role, you will support all automation-enabled Bleckmann sites globally and act as the primary IT contact for our automation platforms and suppliers., As our IT Applications Support Engineer - Automation, you will ensure the stable daily operation of our warehouse automation systems - including AutoStore and the Kardex Control Center (KCC) Warehouse Control System. These systems interface with our two WMS platforms: Manhattan WMS (Active Omni) and Blue Yonder Dispatcher (JDA). You will be a crucial link between our warehouse operations, internal IT teams, and automation suppliers., * Deliver 1st and 2nd line software support for AutoStore and KCC WCS across all Bleckmann automation sites, with a focus on the Dutch region (Bergen op Zoom, Roosendaal, Almelo). * Log, triage, and follow up on incidents in TopDesk using the P1-P4 priority framework, escalating when needed. * Diagnose issues across the end-to-end automation stack, including WMS-WCS communication errors, TCP/IP connection failures, integration issues, and pick/put logic errors. * Serve as the daily point of contact for automation suppliers (Kardex, Addverb) and coordinate ticket follow-up and incident resolution. * Monitor KCC WCS dashboards, health checks, and alerting to proactively identify risk signals. * Support maintenance windows, software updates, configuration changes, and regression testing after releases or patches. * Analyse logs and interface data to identify recurring issues and contribute to long-term improvements. * Maintain internal knowledge base articles, troubleshooting guides, and runbooks. * Support change requests (CRs) and evaluate the impact of software changes on the automation ecosystem. * Collaborate closely with WMS support, infrastructure teams, and warehouse operations to ensure reliable end-to-end processes across Manhattan and Blue Yonder environments. * Report to the IT Automation Manager / Head of WMS Support., * Daily hands-on experience with AutoStore, KCC/WCS, Manhattan WMS, and Blue Yonder Dispatcher across multiple live production environments. ## Related Videos - [The Deichmann RPA journey: Step by step with low-code automation to success](https://www.wearedevelopers.com/videos/1566-the-deichmann-rpa-journey-step-by-step-with-low-code-automation-to-success) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Bridging AI and Nomad: a Go-based MCP Server for Cluster Control](https://www.wearedevelopers.com/videos/2063-bridging-ai-and-nomad-a-go-based-mcp-server-for-cluster-control) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)