> Markdown version of [/jobs/ext/3622418-ai-engineer-genai-platform-support](https://www.wearedevelopers.com/jobs/ext/3622418-ai-engineer-genai-platform-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Engineer - GenAI Platform Support - **Company:** BrickRed Systems - **Location:** Kirkland, WA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Analysis, Cloud Computing, Cyber Security, Python (Programming Language), Local Security Policy, Machine Learning, Performance Tuning, Release Management, OpenAI, Azure Active Directory, Zero Trust Network Access, Software Deployment, Software Engineering, Systems Integration, Enterprise Software Applications, Prompt Engineering, Software Troubleshooting, Generative AI, AI Platforms, Information Technology, Machine Learning Operations, Claude - **Published:** October 8, 2026 - **Apply:** https://www.disabledperson.com/jobs/75908123-ai-engineer-genai-platform-support ## About the Role The ideal candidate should have hands-on experience with AI/ML, Python, prompt engineering, model tuning, cloud platforms, security controls, and enterprise AI integrations, along with the ability to troubleshoot platform issues and support production feature releases., * Experience with AI/ML or Generative AI technologies. * Hands-on experience with Python or R for AI/software development. * Knowledge of Prompt Engineering and Model Tuning. * Experience integrating AI solutions into business workflows. * Understanding of cloud computing and enterprise application environments. * Strong troubleshooting, collaboration, communication, and problem-solving skills. Preferred Qualifications * 2-4+ years developing or deploying ML models. * Experience with fine-tuning, prompt engineering, and GenAI applications. * Experience configuring enterprise AI platforms such as Claude, OpenAI, or Glean. * Knowledge of Microsoft Entra, Zero-Trust, scoped access, and security controls. * Experience with feature release management and production deployments. * AI/ML, Computer Science, Data Science, or Engineering background. * Relevant Machine Learning, Data Science, or Analytics certifications. ## Description We are looking for an AI Engineer - GenAI Platform Support to configure, support, secure, and deploy enterprise GenAI platforms such as Claude, OpenAI, Glean, and similar AI solutions., * Configure and support enterprise GenAI platforms including Claude, OpenAI, and Glean. * Manage Entra groups, security settings, scoped access, and Cybersecurity approvals. * Troubleshoot bugs and defects and coordinate with platform vendors for resolution. * Develop technical solutions for client application management and required security controls. * Support feature releases, pilots, approvals, and production deployments. * Collaborate with cross-functional teams to integrate AI solutions into business workflows. * Apply prompt engineering, model tuning, and AI/ML development techniques. * Support enterprise AI platforms while following Zero-Trust and security standards.