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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Head of AI Transformation - Systems, Insights and Automations - **Company:** TIGER RECRUITMENT LTD. - **Location:** UK (Remote available) - **Experience:** Expert - **Salary:** £45,000.0 - £55,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Business Systems, Data Infrastructure, Data Integrity, Microsoft Office, Microsoft SharePoint, Data Strategy, Performance Monitor, Hubspot, GPT - **Published:** June 24, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=71c4a481b1db9987 ## About the Role Do you have experience in AI?, Essential * Proven experience in an operations, business management, or process improvement role, ideally with authority to drive change. * Experience supporting or operating at senior leadership level. * Project/change coordination experience - leading initiatives, not just attending them. * Hubspot systems experience. * Practical experience using AI tools to automate work (e.g. HubSpot AI features, workflow automation, Copilot/ChatGPT-style tools) - not just awareness of them. * Comfortable owning data strategy at a business level - able to direct IT/technical vendors and hold them accountable, without needing to be the one writing the code. * Strong stakeholder management - including the confidence to challenge senior colleagues on process adherence. * Strong organisational, planning, and problem-solving skills. * Proficient in Microsoft Office and business systems. Desirable * HubSpot certifications or equivalent CRM expertise. * Background in compliance, quality management, or governance. * SME environment experience. ## Description Working as part of the leadership team, reporting into the CEO, you will lead the effective use of technology, automation, AI and business intelligence to improve decision-making, increase operational efficiency and support the delivery of TRN's strategic objectives. You have permission to disrupt. "This is not a maintenance role. We are looking for someone who enjoys challenging existing ways of working, driving adoption of new technologies and using data, automation and AI to help build a more effective, scalable business.", Transformation Leadership * Translate business objectives into operational driving commercial impact through systems, intelligence and automations * Design and optimise the operating systems, workflows, automation and data infrastructure that enable TRN to scale efficiently. * Identify and deliver process improvements and cost savings, with authority to mandate adoption. * Influence leaders and their teams to adopt and adhere to best practice AI & Automation Leadership * Own TRN's AI and automation strategy. * Build and maintain an AI-first operating model across all of TRN * Identify and implement AI agents, copilots and automation workflows that eliminate manual work. * Establish AI governance, standards and best practice. * Measure and report AI-driven productivity gains. * Maintain an AI opportunity pipeline and transformation roadmap. Business intelligence and Insights * Develop a single source of truth for business performance. * Design and maintain our business dashboards. * Create consistent insights, trends, risks and opportunities through data. * Support leadership decision-making through predictive and forward-looking analysis. * Improve data quality and accessibility across the organisation. * Lead the development of KPI frameworks across departments. CRM & Systems Management * Act as primary lead expert and administrator for HubSpot and Hivebrite: data integrity, permissions, workflows, pipelines, reporting. * Build dashboards and performance metrics; identify automation opportunities. * Deliver training and drive consistent adoption across sales, marketing, support and operations. * Manage third-party integration partners. Governance and compliance * Oversee company documentation and SharePoint. * Run business reviews and ensure operational information is accurate and accessible. * Lead operational change projects end to end. * Own governance and quality management processes. * Ensure documentation of key processes Supplier & Contractor Management * Primary point of contact for suppliers, service providers and consultants; monitor performance against SLAs. * Lead procurement and contract administration. Reporting & Performance * Leadership dashboard accuracy . * Own budgeting and expenditure monitoring for business systems. * Use HubSpot reporting to inform business decisions. * Drive continual improvement across the business, * Comfortable with conflict, a disruptor Able to challenge senior stakeholders, enforce standards, and hold a line without needing the CEO to fight the battle. Diplomatically direct - not passive, not aggressive. * Finishes things. A demonstrable track record of seeing change through to adoption, not just diagnosing problems and writing recommendations that gather dust. * Intellectually curious about technology. Actively seeks out tools and automation that make things faster and better; not intimidated by technical vendors or jargon. * High standards, low ego. Sets the bar and enforces it - but doesn't need to be the most important person in the room to do so. * Commercially aware. Understands that operational decisions have direct revenue impact; connects what they're doing to business performance, not just process tidiness. * Operates well with ambiguity. Asks the right questions to get moving, rather than waiting for everything to be defined before acting. Success is measured by: Business Efficiency * 40% reduction in manual administrative effort. * Minimum 10 hours per employee per month saved through automation. * Reduction in key process cycle times. Systems * Core platform adoption above 90%. * Reduction in duplicate data. * System uptime and reliability. * Governance and compliance adherence * Documentation in place AI & Automation * Number of automations deployed. * Measured productivity gains delivered. * AI utilisation across departments. * Annualised cost savings achieved. Commercial Impact * Cost savings delivered. * Revenue opportunities enabled through systems improvements. * Operational capacity created without additional headcount. Data & Reporting * Leadership dashboard accuracy. * Reporting delivery within agreed SLAs. * Data quality score improvement. ## Related Videos - [AI in Recruiting: What Works, What Fails - Real Lessons from Office & Volume Hiring](https://www.wearedevelopers.com/videos/100060-ai-in-recruiting-what-works-what-fails-real-lessons-from-office-volume-hiring) - [Hacking Your Vacation: Using Data for Fun](https://www.wearedevelopers.com/videos/585-hacking-your-vacation-using-data-for-fun) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Got AI ideas but no money? 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