> Markdown version of [/jobs/ext/3629184-senior-it-technician](https://www.wearedevelopers.com/jobs/ext/3629184-senior-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Senior IT Technician

- **Company:** LA JET OPERATING, LLC
- **Location:** Mercer Island, WA, United States
- **Experience:** Expert
- **Salary:** $58,240.0 - $76,960.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, System Configuration, Data Recovery, Dynamic Host Configuration Protocol, Domainkeys Identified Mail, Domain Name System (DNS), Network Troubleshooting, TCP/IP, Virtual Local Area Networks, Wireless Access Point, Network Routers, Computer Network Technologies, Malware, Firewalls (Computer Science), Information Technology
- **Published:** October 8, 2026
- **Apply:** https://www.disabledperson.com/jobs/75884831-senior-it-technician

## About the Role

* 5+ years hands-on IT support experience
 * Strong Windows & macOS troubleshooting skills
 * Solid networking knowledge (TCP/IP, DHCP, DNS, VLAN basics)
 * Microsoft 365 admin experience
 * Experience configuring routers, firewalls, and access points
 * Strong in-person communication skills
 * Valid driver's license

You should be comfortable walking into unfamiliar environments (business and residential), diagnosing confidently, and communicating clearly.

You'll Thrive Here If You:

 * Have high emotional intelligence
 * Stay calm when clients are stressed
 * Enjoy being client-facing
 * Like collaborating with other techs
 * Can laugh during the day without losing professionalism, * Driver's License (Required)

## Description

We're hiring a Senior IT Technician with 5+ years of hands-on experience across hardware, software, networking, and Microsoft 365 environments.

You will:

 * Start and end each day in our Bellevue office
 * Handle in-store, on-site, and remote appointments
 * Diagnose issues independently
 * Present 1-2 solution options (with your recommendation)
 * Provide time estimates or simple scopes for larger projects
 * Execute the work
 * Demonstrate completion and ensure client satisfaction

95% of your work will be on-demand IT services (not back-end MSP ticket work).

Expect variety:

 * Data recovery
 * Malware remediation & hacked remediation
 * Microsoft 365 setup & migrations
 * DNS updates (MX, SPF, DKIM)
 * Network troubleshooting & installs
 * Office setups & moves
 * Custom workstation builds