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# ICT Servicedesk medewerker

- **Company:** Daaf
- **Location:** Amersfoort, Netherlands (Remote available)
- **Salary:** €2,884.0 - €4,250.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Microsoft Azure, Microsoft InTune, Information Technology
- **Published:** June 21, 2026
- **Apply:** https://nl.indeed.com/viewjob?jk=613558eae3291908

## About the Role

* Afgeronde mbo 3 of 4 opleiding (bij voorkeur richting ICT).
 * Minimaal 1 jaar ervaring op een IT-servicedesk of helpdesk.
 * Kennis van Microsoft 365, Windows 11, Intune en Azure.
 * Goede beheersing van de Nederlandse en Engelse taal.
 * Je bent klantgericht, communicatief sterk en leergierig.

JOUW NIEUWE WERKGEVER

Een toonaangevend adviesbureau in hartje Amersfoort dat al 60 jaar maatschappelijk relevante projecten uitvoert. Je landt in een hecht, betrokken IT-team van 5 collega's (28-45 jaar). De sfeer is informeel met drukbezochte, gezellige vrijdagborrels. Het kantoor is perfect bereikbaar vanuit Utrecht, Hilversum en Almere.

* Heb je minimaal één jaar ervaring als servicedesk- of helpdeskmedewerker?

Taal:

 * Vloeiend Nederlands (Vereist)

## Description

Jij bent hét IT-gezicht voor 400 collega's. Je lost storingen op, beheert moderne werkplekken en zorgt dat iedereen snel weer door kan.

* Eerstelijns IT-vragen en incidenten oplossen.
 * Meldingen strak registreren en opvolgen in het ticketsysteem.
 * Laptops en telefoons installeren en uitgeven.
 * Werken met Microsoft Intune, Autopilot en MDM.
 * Hardware beheren en Microsoft 365 / Windows 11 support bieden.
 * Proactief communiceren met de interne gebruikers.


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