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# Desktop Support Technician

- **Company:** E-Solutions
- **Location:** Danbury, CT, United States
- **Salary:** $52,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Dynamic Host Configuration Protocol, Domain Name System (DNS), Issue Tracking Systems, Virtual Private Networks (VPN), Networking Basics, Software Engineering, Computer Equipment
- **Published:** October 8, 2026
- **Apply:** https://www.disabledperson.com/jobs/75908850-desktop-support-technician

## About the Role

* 1+ years of experience in an IT Help Desk, Technical Support, or Desktop Support role.
 * Strong familiarity with Windows OS, Microsoft 365, and PC hardware.
 * Excellent customer service skills and comfort working in a fast-paced environment.
 * A+, Network+, or similar IT certifications are a plus, but not required., * Must pass a standard background check.
 * Must sign a HIPAA privacy and security agreement.

## Description

Join our active IT field deployment team supporting a major healthcare technology modernization project. We are looking for reliable IT Support Technicians to provide vital, hands-on technical assistance to medical staff and end-users during a critical system upgrade. This role offers consistent 40-hour work weeks with opportunities for overtime.

What You'll Do

 * Technical Support: Deliver hands-on desktop, hardware, and OS troubleshooting directly to end-users.
 * Software & Connectivity: Resolve Microsoft 365, application, and basic network connectivity issues (DNS, DHCP, VPN).
 * Ticket Management: Efficiently log, track, and resolve hardware and software issues within the ticketing system.
 * Hardware Deployment: Assist with setting up, moving, and testing workstations, printers, and medical IT peripherals.