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# Senior UX Designer - Loyalty & Rewards

- **Company:** Consulting Solutions LLC
- **Location:** Potomac, MD, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Design of User Interfaces, Interaction Design, User-Centered Design, Website Wireframe, Salesforce Lightning, Figma
- **Published:** October 8, 2026
- **Apply:** https://www.disabledperson.com/jobs/75908423-senior-ux-designer-loyalty-rewards

## About the Role

The ideal candidate will have experience designing digital experiences for loyalty or rewards programs or have strong experience designing digital products and experiences within financial institutions., * 6+ years of professional UX/Product Design experience designing consumer-facing digital products at scale, or equivalent experience.

 * Experience designing for a loyalty or rewards program OR significant UX/Product Design experience within a financial institution.
 * Strong UX/product design background with the ability to work as a UX generalist across discovery, research, information architecture, interaction design, prototyping, and visual design.
 * Experience designing complex workflows and interconnected digital experiences, rather than primarily marketing sites or brand-focused experiences.
 * Strong proficiency with Figma and modern UX/product design tools.
 * Experience with Salesforce Lightning Design System (LDS) is a significant plus.
 * Strong systems-thinking and strategic problem-solving skills.
 * Ability to work effectively with ambiguity and help bring structure to a new or evolving product.
 * Excellent communication and presentation skills, with the ability to clearly explain and defend design decisions.
 * Strong stakeholder-management skills and the presence to command a room, navigate competing opinions, and bring stakeholders along on the design journey.
 * Ability to balance customer needs, business objectives, technical considerations, and organizational priorities.
 * Strong visual design skills, while recognizing that this role will lean more heavily toward UX than UI.

Portfolio Required

Candidates must be prepared to provide a portfolio demonstrating relevant UX/product design work.

## Description

* Lead UX design across the full product design lifecycle, from discovery and problem definition through ideation, prototyping, testing, and implementation.
 * Design complex workflows, user journeys, and experiences within a new loyalty and rewards ecosystem.
 * Translate complex business requirements into simple, intuitive experiences for members.
 * Create journey maps, user flows, wireframes, prototypes, and high-fidelity UI designs.
 * Work closely with Product, Engineering, Data, Marketing, and multiple business units to define and deliver cohesive experiences.
 * Partner with business stakeholders who may be new to loyalty/rewards products and help educate them on UX principles and customer-centered design.
 * Navigate competing priorities and conflicting stakeholder requirements while maintaining a clear design vision.
 * Use research, data, customer insights, and design thinking to inform solutions and validate decisions.
 * Advocate for the user while balancing business objectives, technical constraints, and organizational priorities.
 * Present and communicate design concepts effectively to senior stakeholders and cross-functional teams.
 * Contribute to UX standards, best practices, accessibility, interaction design, information architecture, and visual design.
 * Collaborate with developers through implementation to ensure the final product reflects the intended experience., We are particularly interested in seeing examples of:
 * Complex workflows and user journeys
 * Loyalty, rewards, financial services, or similarly complex consumer experiences
 * Systems thinking and end-to-end product design
 * Research and discovery leading to design solutions
 * Interaction design and prototyping
 * Visual/UI design skills
 * Examples of navigating complex stakeholder or business requirements