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# ServiceNow Administrator/Developer SME

- **Company:** GovCIO
- **Location:** Washington, DC, United States (Remote available)
- **Experience:** Expert
- **Salary:** $155,000.0 - $165,000.0
- **Contract:** Permanent contract
- **Skills:** HTML, JavaScript (Programming Language), Cascading Style Sheets (CSS), ServiceNow Application Engine, Extensible Markup Language (XML), SOAPAPI, Servicenow
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5d75eb7512e4c270

## About the Role

Bachelor's with 12+ years (or commensurate experience), * Minimum of 8 years of overall IT experience

 * Minimum of 8+ years of experience as a ServiceNow developer in various roles
 * Thorough knowledge of the ServiceNow System
 * Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
 * Experience in REST, SOAP services, etc
 * An understanding of ITIL and/or ITIL Certified
 * Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude

Clearance Required: US citizenship is required to acquire a Top Secret Clearance.

Preferred Skills and Experience

 * ServiceNow Administrator Certification
 * ITIL Foundation Certified
 * ServiceNow Developer Certifications
 * ServiceNow Certified Implementation Specialist

## Description

* Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
 * Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
 * Capable of working independently as well as collaboratively with remote teams and clients
 * Design and develop queries, reports and dashboards
 * Design and configure ServiceNow modules and forms
 * Administer ServiceNow applications, including updating security and workflow configurations
 * Design and develop scoped applications as well as a service portal
 * Provide additional support based on subject matter expertise