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# IT Specialist Senior

- **Company:** TEKSYSTEMS INC.
- **Location:** Coronado, CA, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Active Directory, CompTIA Security+, Issue Tracking Systems, SC Clearance, Information Technology
- **Published:** October 8, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9221389/it-specialist-senior

## About the Role

Active Secret Clearance
CompTIA Security+ Certification
6+ years of desktop support and IT experience
Experience with desktop support and help desk operations
Experience using ticketing systems
Hardware troubleshooting and support experience
Knowledge of Active Directory
Strong written and verbal communication skills
Ability to work independently and interact with high-ranking officials, Experience supporting IT services for large-scale intranets.
Ability to work autonomously in a customer-facing environment.
Strong interpersonal skills and professionalism when working with senior stakeholders.

## Description

The IT Specialist will interact with customers to gain a comprehensive understanding of their business environment, technical context, and organizational strategic direction. This role is responsible for collecting, identifying, defining, and organizing detailed user and information technology requirements while collaborating with team members to ensure solutions meet customer needs and expectations., Interact with customers and high-ranking officials to understand business and technical requirements.
Collect, identify, define, and organize detailed user and IT requirements.
Collaborate with team members to analyze requirements and develop effective solutions.
Ensure plans and solutions meet customer expectations.
Provide desktop support, help desk support, and hardware troubleshooting.
Manage and resolve technical issues through a ticketing system.
Deliver technical guidance and support to end users.
Support IT peripherals and related technologies.