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# Help Desk Specialist

- **Company:** Sag Harbor Union Free School District
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Networking Basics
- **Published:** October 8, 2026
- **Apply:** https://www.thejobnetwork.com/job/db73646a-7c48-44d0-9d57-0c0d2e93fc1e/help-desk-specialist

## About the Role

* Candidates should possess strong Technical Support and Help Desk Support skills, including experience with remote assistance tools.
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 * Candidates should possess solid Troubleshooting skills for software, hardware, and basic network issues.
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 * Candidates should possess experience supporting Desktop Computers across common operating systems and applications.
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 * Candidates should possess effective Customer Support skills, with a focus on clear communication and user-friendly service.
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 * Relevant experience in an educational or public sector environment is beneficial.
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 * Strong organizational skills and the ability to prioritize multiple requests in a remote setting.
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 * Ability to work independently, follow documented procedures, and collaborate with IT colleagues.
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 * High school diploma or equivalent required; additional technical certifications (e.g., CompTIA A+, ITIL) are a plus.