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# Technology Support Manager

- **Company:** CareerCircle
- **Location:** Madison, AL, United States
- **Salary:** $33,280.0 - $47,840.0
- **Contract:** Permanent contract
- **Skills:** CompTIA Security+, Inventory Management Software, Microsoft Office, Network Segmentation, Remote Access Technology, Wireless Networks, Warehouse Management Systems, Information Technology
- **Published:** October 8, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/al/decatur/5f9b6b20-4da2-4be3-9d10-c375b80211a1

## About the Role

Management
Compassion
Communication
Merchandising
Prioritization
Customer Service
Retail Operations
Analytical Skills
Deductive Reasoning, * Deductive reasoning ability, analytical skills and computer skills.

 * Advanced communication skills and supervision skills
 * Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

 * Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required., Drilling
Calipers
Equities
Riveting
Visionary
Leadership
Innovation
Hand Tools
Micrometer
Electricity
Reliability
Blueprinting
Problem Solving
ISO 9000 Series
Torque (Physics)
Adhesive Bonding
Technical Issues
Drone Technology
Blueprint Reading
Safety Procedures
Lean Manufacturing
Root Cause Analysis
Process Improvement
Composite Materials
Mechanical Assembly
Engineering Drawings
Six Sigma Methodology
Engineering Design Process
Electromechanical Assembly
Standard Operating Procedure
Continuous Improvement Process
Troubleshooting (Problem Solving), Scalability
Reliability
Communication
Problem Solving
Business Process
Microsoft Office
Computer Science
Asset Management
Customer Support
Critical Thinking
Technical Support
Change Management
CompTIA Security+
Wireless Networks
Delegation Skills
Device Management
Project Management
Influencing Skills
Management Systems
Technology Roadmaps
Resource Allocation
Inventory Management
Business Development
Warehouse Management
Technology Solutions
Warehouse Operations
Network Segmentation
Escalation Procedures
Remote Access Systems
Information Technology
Manufacturing Operations
Cyber Security Standards
Inventory Management System
Warehouse Management Systems
Continuous Improvement Process
Vendor Relationship Management
Key Performance Indicators (KPIs)
Troubleshooting (Problem Solving)
Project Management Professional Certification

## Description

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

 1. Management
 * Work effectively with store management and store crews

 * Supervise the store's crew through assigning, directing and following up of all activities

 * Effectively communicate information both to and from store management and crews

 2. Customer Service
 * Assist customers with their questions, problems and complaints

 * Promote CVS customer service culture. (Greet, offer help, and thank)

 * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

 * Maintain customer/patient confidentiality

 3. Merchandise/Presentation
 * Price merchandise

 * Stock shelves

 * Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

 * Execute the display and maintenance of off-shelf merchandise
 * Reset departments following POGs, Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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