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# SaaS Product Implementation Program Manager - Public Sector

- **Company:** Icertis, Inc.
- **Location:** Dulles, VA, United States
- **Experience:** Expert
- **Salary:** $175,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service, Information Technology
- **Published:** October 8, 2026
- **Apply:** https://www.disabledperson.com/jobs/75903181-saas-product-implementation-program-manager-public-sector

## About the Role

* 8+ years of Digital program or project management experience in Federal, GovCon, or Aerospace and Defense
 * Demonstrated success managing large, complex technology implementations in the Public Sector market
 * In-depth knowledge of Federal, GovCon, or A&D client program management structures and execution frameworks
 * Experience working in regulated environments involving ITAR, DFARS, or NIST compliance
 * Familiarity with AI-powered solutions and ways of working is a must-have
 * Strong leadership and organizational skills, with the ability to drive disciplined execution
 * Strong communication skills and experience in client-facing consulting roles
 * Growth mindset, and ability to adapt and pivot in a fast-changing environment
 * Bachelor's degree in engineering, Computer Science, or related field required; PMP or related certification preferred

## Description

At Icertis, we are revolutionizing how United States federal agencies and government organizations manage their most important contracts-spanning defense, healthcare, public safety, and more.

Join our public sector team and help drive technological transformation for the US government and Federal agencies where your work will make a direct impact on national operations. Discover more about Icertis public sector solutions here.

Responsibilities

 * Lead and manage complex, multi-year SaaS implementation projects for Federal clients.
 * Ensure timely, high-quality program execution across planning, delivery, and customer success phases.
 * Bring structured, repeatable program methodologies tailored for defense and aerospace implementations.
 * Act as a key liaison with Federal client stakeholders, understanding and aligning with their program execution models.
 * Build strong, trust-based relationships with clients, especially within high-security and compliance-driven environments.
 * Manage cross-functional internal and client-facing teams with a focus on delivery precision and accountability.
 * Monitor and manage program budgets, risks, and performance KPIs, providing clear communication and escalation when needed.
 * Drive continuous improvement and post-implementation analysis to improve future delivery cycles.