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# Desktop Support Technician

- **Company:** Insight Global
- **Location:** Pembroke Pines, FL, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Dynamic Host Configuration Protocol, Domain Name System (DNS), Information Technology Operations, System Center Configuration Manager, Virtual Desktops, Networking Basics, Azure Active Directory, Software Deployment, TCP/IP, Cisco WebEx, Wi-Fi Technology, Software Distribution, Peripherals, Servicenow
- **Published:** October 8, 2026
- **Apply:** https://www.disabledperson.com/jobs/75906360-desktop-support-technician

## About the Role

* 2+ years of IT Technician, Desktop Support, or Field Support experience
 * Experience with SCCM/MECM, PXE imaging, OS deployments, and software distribution
 * Familiarity with Azure Virtual Desktop (AVD) or similar VDI environments
 * Experience supporting MFA enrollments, user access, and endpoint troubleshooting
 * Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi, cabling, patching)

Plusses

 * Experience with ServiceNow or similar ITSM platforms
 * Teams Rooms, Logitech, Poly, Cisco Webex, or other conferencing platforms
 * Active Directory and Azure Active Directory experience
 * Software Center application deployment experience
 * CompTIA A+, Network+, MD-102, MS-900, or similar certifications
 * Bilingual English/Spanish

## Description

We are seeking an IT Technician to support a workplace technology rollout across multiple South Florida offices. This individual will play a key role in preparing and deploying approximately 100 workstations for a new Miramar office, including device imaging, software installations, workstation setup, and end-user support. The technician will also assist with hardware deployments, office technology projects, executive support, and general IT operations. The ideal candidate is hands-on, adaptable, and comfortable working independently across multiple locations.

Day-to-Day

 * Deploy, configure, and troubleshoot desktops, laptops, monitors, docking stations, printers, and peripherals
 * Perform workstation moves, additions, changes, and decommissions
 * Image and deploy devices using SCCM/MECM and PXE boot processes
 * Support Microsoft 365, AVD, MFA, and endpoint-related issues
 * Provide onsite support for employees and executive leadership
 * Support Teams Rooms and video conferencing technology
 * Manage hardware inventory, asset tracking, and equipment lifecycle activities
 * Troubleshoot basic networking and connectivity issues
 * Document and resolve tickets within ServiceNow
 * Travel between Doral, Miramar, and Fort Lauderdale locations as needed