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# IT Communications Specialist

- **Company:** Radnet, Inc.
- **Location:** Owings Mills, MD, United States
- **Salary:** $41,600.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** VoIP, Collaborative Software, Monitoring of Systems, Interoperability, Enterprise Messaging Systems, User Provisioning Software, Information Technology
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7c834e2e9bf59c0a

## About the Role

* Exercise sound judgement and an ability to remain professional in all situations.
 * You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
 * You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

 * An Associate degree in information technology, telecommunications, or a related field is preferred but not required.
 * Ability to troubleshoot and arrive at reasonable solutions to problems.
 * Proficiency in IP telephony, VoIP, video conferencing, messaging platforms, and collaboration tools.
 * Strong attention to detail.
 * Experience with project management methodologies and tools.
 * Excellent communication, leadership, and problem-solving skills.
 * Ability to manage multiple projects and priorities in a fast-paced environment.
 * Strong written and verbal skills are a must to interact with a diverse base of individuals, including executives, technical, professional, and office staff members, as well as national resources.
 * Ability to communicate effectively in person and writing with all employees, customers, and vendors.
 * High level of proficiency and demonstrated effectiveness in problem determination and resolution.
 * Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines.
 * Ability/flexibility to travel to/between sites as needed.

## Description

* Provide technical support for the multiple communication systems, addressing issues and ensuring quick resolution.
 * Collaborate with cross-functional teams to troubleshoot and resolve communication-related problems.
 * Configure and optimize communication infrastructure components, including IP telephony, video conferencing, messaging platforms, collaboration tools, and faxing platforms.
 * Implement and maintain omni channels of communication systems to meet organizational requirements.
 * Implement security measures to safeguard the omni-channel communication systems and data.
 * Collaborate with IT teams to ensure interoperability and seamless integration with other systems.
 * Create and maintain detailed documentation of the omni channels of communication configurations, processes, and procedures.
 * Prepare training material for end-users and support teams on properly using communication tools.
 * Monitor system performance and conduct regular assessments to identify areas for improvement.
 * Manage relationships with vendors, ensuring service level agreements are met.
 * User provisioning for various communication platforms.