> Markdown version of [/jobs/ext/3639023-it-support-technician](https://www.wearedevelopers.com/jobs/ext/3639023-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT support Technician - **Company:** Adecco - **Location:** Louisville, KY, United States - **Experience:** Starter - **Salary:** $52,000.0 - $62,400.0 - **Contract:** Permanent contract - **Skills:** Desktop Environments, Information Technology - **Published:** October 8, 2026 - **Apply:** https://dejobs.org/x/x/82B29D00E3724C11AAA6252CED59C493/job/ ## About the Role * Associate's degree in IT, Computer Information Systems, or a related field, or equivalent experience. * 1-2 years of experience supporting enterprise desktop environments. * Strong troubleshooting and problem-solving skills. * Knowledge of desktop/server networking. * Excellent customer service and communication skills. * Self-motivated, organized, and able to work independently. * Strong interest in technology and continuous learning. ## Description * Provide hands-on desktop and help desk support to internal users. * Troubleshoot hardware, software, networking, and application issues. * Install, configure, and maintain PCs, software, printers, barcode scanners, and other peripherals. * Support automated systems, including conveyor systems and pharmacy technology. * Document, track, prioritize, and resolve service desk requests. * Escalate complex issues to the Engineering Team when needed. * Assist with IT projects, end-user training, and other technology initiatives. * Participate in on-call support as required.