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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Manager, Platform Experience - **Company:** Billingplatform Corp. - **Location:** Denver, CO, United States (Remote available) - **Experience:** Experienced - **Salary:** $130,000.0 - $150,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Visualization, Human-Computer Interaction, Interaction Design, Scrum Methodology, Software Prototyping, Website Wireframe, Enterprise Software Applications, Material UI, Figma, Front End Software Development, Claude - **Published:** October 8, 2026 - **Apply:** https://www.disabledperson.com/jobs/75908309-product-manager-platform-experience ## About the Role * Product Foundation: 4+ years of Product Management experience, with a focus on user experience, design systems, or platform-level work in a B2B SaaS environment. * UX Literacy: Working knowledge of usability principles and interaction design patterns. You can provide specific, meaningful feedback on wireframes and prototypes. * Enterprise UI Surface Ownership: Experience managing customer-facing UI components such as dashboards, complex workflows, data visualization, or configuration portals. * Enterprise UX Change Management: Experience introducing UI changes to enterprise customers with minimal disruption - phasing rollouts, using feature flags, providing in-product guidance, and communicating through release notes and training materials so that potentially jarring updates become moments that reinforce customer confidence. * Tooling: Proficiency navigating Figma prototypes and leaving structured design feedback. Experience using behavioral analytics tools like Pendo is a strong plus. * Systems Thinker: An understanding of the difference between platform, product, and configuration layers, with a commitment to maintaining visual consistency across an entire ecosystem. * AI-Augmented Ideation: Early adopter of AI-powered design or prototyping tools (e.g., Figma Make, v0, Claude) to accelerate product discovery and cycle times. * Communication & Influence: Exceptional verbal and written English. You can articulate a UX vision to an executive, write a precise acceptance criterion for an engineer, and give a designer a clear brief - all with the same underlying clarity. ## Description We are seeking a customer-obsessed Product Manager to partner with our design and front-end engineering teams to own the end-to-end user experience of BillingPlatform. This is a highly visible individual contributor (IC) role at the intersection of user research and design execution - responsible for ensuring that our user interface and workflows are not only powerful, but intuitive, consistent, and delightful to use. Updating the interface of enterprise software is a delicate operation. Our customers run critical billing and revenue operations on our platform every day; a disorienting UI change can cost them hours of retraining and erode hard-won trust. You will treat go-to-market (GTM) execution as a first-class part of the product lifecycle, proactively planning rollouts so that experience improvements help customers rather than surprise them., * Manage the Experience Backlog: Maintain a prioritized view of UX improvements, interaction patterns, and design system investments across customer-facing surfaces. * Partner with Design: Serve as the primary product counterpart to the design team-setting clear briefs, managing feedback cycles, and translating design concepts into development sprint planning. * Own the Sprint Backlog: Act as the Product Owner for a dedicated design-and-front-end engineering squad, writing precise user stories, interaction states, and acceptance criteria. * Execute GTM & Rollouts: Own go-to-market execution for every platform experience change - this is a primary responsibility, not a final step. Define how each improvement reaches customers through phased rollouts, feature flags, in-product guidance, release notes, training materials, and field enablement, and work closely with Customer Success and Support so no one is caught off guard. * Champion UX Standards: Collaborate with feature PMs across the organization to enforce design system standards, ensuring new capabilities match the platform's design language. * Analyze & Research: Conduct lightweight user research, usability reviews, and behavioral analytics tracking to proactively identify and resolve workflow friction points. * Drive Platform-Wide Rollout: Coordinate across teams so platform-wide experience changes are adopted and rolled out in unison, not piecemeal. * Define & Track Success Metrics: Define and track UX success metrics - task completion rates, time-on-task, error rates, and satisfaction scores - and use them to guide prioritization. * Represent the Experience: Carry the platform experience vision into executive reviews, customer briefings, and prospect demos. * Benchmark the Market: Perform competitive UX analysis against market leaders to identify differentiation opportunities., * Careful Changemaker: You understand that improving an enterprise product is not the same as improving a consumer app. Our customers have trained teams, documented workflows, and production operations that depend on the interface behaving the way they expect - so you never ship a UX change without a clear plan for how customers learn about it, adapt to it, and benefit from it. * Customer First: You start with the user - investing in personas, workflows, and pain points before forming opinions about solutions, and conducting lightweight discovery continuously rather than only at kickoff. * Data-Informed: You don't just ship features; you track whether users engage with them, define UX success metrics, and iterate based on behavioral data. * Master of Collaboration: You build bridges between design, engineering, and go-to-market teams, ensuring everyone understands the experience vision and their role in delivering it.