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# Technical Support Engineer

- **Company:** ConsultNet
- **Location:** Harrison, NY, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Software Applications, Microsoft Outlook, Issue Tracking Systems, Virtual Private Networks (VPN), Microsoft Dynamics, Microsoft Office, Microsoft SharePoint, Enterprise Software Applications, Microsoft InTune, Computer Equipment, Zendesk, User Administration
- **Published:** October 8, 2026
- **Apply:** https://www.disabledperson.com/jobs/75887261-technical-support-engineer

## About the Role

closely with the Support Manager to ensure correct resolution. Candidates must be energetic possess a strong motivation to learn new technologies and provide remarkable customer service. High level of communication and follow through skills are two key strengths for this role. Traveling up to 25% is a requirement for this position.

Requirements Background:

? Solid 4-5 years minimum overall in a business IT support role

? 1 or more technical certifications (MCP, MCSE, A+)

? Bachelor's degree from a four-year college or technical school

Technical Experience:

? Microsoft Windows 10/11 Desktop OS administration and troubleshooting

? Printer configuration and troubleshooting

? Network print management administration

? Office 365 Business and Enterprise Edition support (including Outlook and SharePoint)

? Desktop Hardware Configuration and Management

? VPN configuration and support

? Video, Web and voice conferencing

? Microsoft Dynamics (SL / GP) a plus but not a requirement

? Mobile Device Management - (Intune MDM experience a plus)

? Active Directory Administration and User Management (both local and M365)

? Background in enterprise software support and training a plus

? SMART board administration and troubleshooting a plus

? Experience working with helpdesk ticketing systems (ZenDesk a plus)

## Description

The Technical Support Engineer will also analyze and resolve software application issues and work