> Markdown version of [/jobs/ext/3640050-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/3640050-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** Insight Global - **Location:** Hoboken, NJ, United States - **Contract:** Permanent contract - **Skills:** FactSet, Microsoft Excel, Microsoft Windows, Microsoft Office, Microsoft InTune - **Published:** October 8, 2026 - **Apply:** https://www.disabledperson.com/jobs/75909172-desktop-support-technician ## About the Role * Support iOS and Android devices managed through Microsoft Intune * Support financial market-data and research platforms, including Bloomberg Terminal, Bloomberg peripherals and Excel integration, FactSet Workstation, and FactSet Office/Excel integration * Support financial market-data and research platforms, including Bloomberg Terminal, Bloomberg peripherals and Excel integration, FactSet Workstation, and FactSet Office/Excel integration * Support Windows ## Description The Desktop Support Technician provides high-touch technology support to Managing Directors, senior business users, Executive Assistants, and other Premier-supported colleagues within a fast-paced financial-services environment. The role requires strong technical troubleshooting, exceptional communication skills, excellent customer service, and the ability to independently resolve business-critical technology issues. The successful candidate must be able to communicate clearly with senior stakeholders, explain technical issues in simple terms, provide timely status updates, and maintain a calm, professional approach during high-visibility incidents. Prior experience supporting users within banking, investment banking, trading, asset management, research, or a comparable financial institution is required.