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# Test Centre Administrator

- **Company:** Pearson Whiffin Recruitment Ltd
- **Location:** Chesterfield, UK
- **Salary:** £28,288.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Vue.js
- **Published:** October 9, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb2c3580cba9cdba7af2ea1d6cf84f2480/eaa

## About the Role

This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, able to hear soft voices and monitor for restricted behaviour and notice details from a distance. You should be able to both sit for long periods of time and be able to stand from a seated position with ease on multiple occasions. You could also have to escort candidates to and from exam/testing room, plus perform regular walk throughs of the testing room.
In order to meet the desired levels of test security, you must be able to handle/be in close proximity to a range of specialist hand-held scanning devices (especially, metal detection equipment) and be able to bend and stretch to reach a candidate's head and ankles, repeatedly during the day.
Although not a necessity, willingness to travel to other Test Centres to provide support would be beneficial.

## Description

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
This is a truly exciting opportunity as you'll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
In this important position, you will be required to:
Providing excellent customer service at all times.
Welcome, greet and check-in customers/test-taking candidates.
Comply with all exams testing security and procedures and follow company policies using careful judgment.
Verify customer/candidate personal identification documents and explain the exam testing process/rules.
Invigilate candidates while they are completing their exam/test.
Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
Some general housekeeping duties such as vacuuming floors, dusting, emptying bins and sanitising keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Saturday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible. Working schedules are available at least 2 weeks in advance.
As our business is demand driven, there will be occasions where you would be required to open additional hours or days. The Test Centre can open as early as 7:30am and close as late as 6:15pm, so the successful applicant must be able to have reliable transport arrangements that can accommodate these time restraints.
Our Successful Applicant