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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Systems Specialists - **Company:** Cardiff and Vale University Health Board - **Location:** Cambridge, UK (Remote available) - **Salary:** £49,387.0 - £56,515.0 - **Contract:** Permanent contract - **Skills:** Health Informatics, System Configuration, Digital Technology, EHealth, PRINCE2, Systems Development Life Cycle, Electronic Medical Records, Epic ECSA - **Published:** October 9, 2026 - **Apply:** https://www.jobs.nhs.uk/candidate/jobadvert/C9180-26-1257/ats-direct-apply ## About the Role * General education to degree level, equivalent professional qualification or equivalent relevant experience. * Epic certification/accreditation in at least one application. * Professional qualification and evidence of post registration experience, * A degree, preferably in IT, Health Informatics, or a related field. * PRINCE/MSP or other project management qualification., * Experience of collaborating with clinical staff, medical consultants, and other senior managers. * Design and delivery of workflows/processes in a clinical environment. * Previous experience working within a technology role in a healthcare setting, particularly in system configuration and digital transformation. * Experience of delivering complex technical projects to tight deadlines. * Experience of delivery of benefits from the implementation of technology / services, * Experience of managing clinical and/or operational services within the NHS. * Previous NHS experience, * Expert understanding of clinical, administrative and/or operational workflows and processes in a hospital setting. * Knowledge and understanding of the Epic EPR system * Knowledge and understanding of change management principles, * Advanced IT skills, with a focus on EPR system configuration, optimisation, and aligning clinical and administrative needs. * Strong analytical and business process skills to assess, optimise, and translate complex clinical workflows into effective system configurations. * Ability to present and communicate complex technical concepts to both technical and non-technical audiences, including clinicians and operational managers. * Strong communication, negotiation, and persuasive skills when engaging with senior staff and stakeholders. * Ability to work autonomously and collaboratively within a team, using initiative to drive system improvements * Strong project management and organisational skills, with the ability to manage conflicting deadlines and multiple tasks, maintaining composure under pressure * Ability to focus on complex data and process analysis for extended periods, even in high-pressure environments, * Proficiency in project management tools and methodologies including process improvement, * The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. ## Description Are you ready to help shape the future of digital healthcare at Cambridge University Hospitals? We are looking for experienced Digital Systems Specialists who are Epic certified/accredited to join our Digital Services Team and support the development, optimisation and improvement of digital systems across the Trust. This is an exciting opportunity to work at the heart of digital transformation, helping to improve patient care, operational efficiency and staff experience through effective digital solutions and workflow improvement. You will work closely with clinical, operational and technical colleagues to understand service needs, support system changes, resolve complex issues and help ensure digital systems are safe, effective and fit for purpose. This role would suit someone with strong digital healthcare experience, excellent communication skills and the ability to work collaboratively across teams. The role of a Digital Systems Specialist will oversee a team of Epic analysts who support and work to improve the Epic electronic patient record (EPR) as well as provide technical guidance., The Digital Systems Specialist will be required to communicate complex technical concepts to a non-technical audience. They will need to develop and deliver complex technical and process concepts to large groups of internal and external senior clinical and management staff. The Digital Systems Specialist will take responsibility for the design integrity of the module for which they are responsible, working closely with the Design Authority. They will supervise the analysts in their role working with clinicians and admin staff in specific departments or specialties to review workflows and standards already built into the EPR and facilitate agreement for future development and optimisation. They will be required to adapt and design the system solution to meet the specification of others and will be responsible for the operational aspects of one or more modules of the Epic system. Digital Systems Specialists will test the system to ensure that it works as expected and provide support to users through regular meetings as well as help desk and on-call activities. They will also be expected to work alongside the training department to ensure that training materials and curricula are kept in line with system development and optimisation. This role will also be involved in work across other digital systems across the Trust., CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.