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# ServiceNow Developer

- **Company:** BN Associates Inc.,
- **Location:** Pittsburgh, PA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Audit Trail, Configuration Management, Software Documentation, System Configuration, Network Troubleshooting, ServiceNow Application Engine, Secure Coding, Scripting, Servicenow
- **Published:** October 9, 2026
- **Apply:** https://www.disabledperson.com/jobs/75923571-servicenow-developer

## About the Role

* A Bachelor's degree in CS, IT, or a related field, plus 2+ years of ServiceNow development or administration.
 * Proficiency in configuring, scripting, developing, and deploying across ITSM, ITOM, workflow, catalog, and custom applications, in compliance with DOE Orders, NNSA directives, FISMA/NIST, and Naval Reactors instructions.
 * Strong understanding of federal IT compliance for sensitive unclassified systems: change control, configuration management, auditability, secure workflow development, and documentation standards.
 * Excellent verbal and written communication, including presenting complex system information clearly to DOE and NNSA standards.

Preferred Qualifications:

 * ServiceNow CSA and CAD certifications.
 * Experience integrating ServiceNow with enterprise systems under federal compliance, and familiarity with secure development lifecycle requirements.
 * Experience writing IT procedures, SOPs, and compliance documentation, and spotting workflow improvements that support the mission.
 * Strong collaboration across federal contractors, government offices, site personnel, and technical teams.

Experience on a federal ServiceNow instance, or with DOE, NNSA, or Naval Reactors.

## Description

The ServiceNow Developer designs and builds workflow applications that replace manual processes for the Mission Support Division, and does so in a way that holds up under audit: change-controlled, documented, logged, and supportable after the person who built it moves on. Because the role is part-time, disciplined intake and prioritization matter as much as technical skill. This is a hands-on development position with direct stakeholder contact, not a ticket-queue role., * Design, develop, and configure ServiceNow applications, forms, and workflows from stakeholder requirements.

 * Document modules and keep a log of everything developed and deployed, for audit and tracking.
 * Make sure all work meets federal IT standards and site requirements.
 * Provide operations support for deployed applications.
 * Track development tasks and projects, brief managers bi-weekly, meet deadlines, and flag delays with reasons.
 * Work with Mission Support Division staff so priorities are clear.
 * Follow cyber, physical security, and safety rules.
 * Develop and document ServiceNow development policies and procedures.
 * Support automation initiatives, recommend workflow improvements, and coordinate project requests in line with DOE, NNSA, and Naval Reactors IT guidance.

Deliverables:

 * Complete, documented ServiceNow module packages, correctly named and deployed to the designated environment. These are subject to Government QA spot checks.
 * A development tracking log that meets federal lifecycle and auditability standards.
 * A weekly status report covering completed tasks, outstanding work, risks, and recommended improvements.
 * A problem log for platform, software, and network issues, recording the date, time, description, and corrective action for each.