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# Network Security Engineer (Palo Alto SME)

- **Company:** OpenKyber LLC
- **Location:** Richardson, TX, United States
- **Experience:** Expert
- **Salary:** $124,800.0
- **Contract:** Temporary to permanent
- **Skills:** Cloud Computing Security, Communications Protocols, Network Address Translation, Internet Protocol Security (IP SEC), Intrusion Detection and Prevention, Virtual Private Networks (VPN), Network Security, Linux System Administration, Queue Management Systems, Tcpdump, Wireshark, Wide Area Networks, Scripting, Transport Layer Security, In-Plane Switching (IPS), Firewalls (Computer Science), Os Ticket, Palo Alto Networks, SSL VPN, Servicenow
- **Published:** October 9, 2026
- **Apply:** https://www.careerjet.com/jobad/us258b975b73e7ae0e98b4d1c165b84df3

## About the Role

* Core Firewall Platform: 8+ Years Palo Alto Next-Generation Firewalls (NGFW)
 * Management & Cloud Security: Panorama Dashboard, Prisma Access / Prisma SD-WAN
 * VPN & Threat Prevention: IPSec VPN, SSL VPN, Palo Alto IPS, Threat Prevention, WildFire
 * ITSM & Operations: ServiceNow, ITIL Incident/Change/Problem Management, L1 L3 Escalations
 * Scripting & Systems: PanOS, Linux Administration, Network Protocol Analysis (Wireshark, TCPDump)

For applications and inquiries, contact:hirings@openkyber.com

## Description

Seeking an 8+ years experienced Network Security Engineer / Palo Alto Subject Matter Expert for an onsite-hybrid role in Richardson, TX. The ideal candidate will possess deep expertise managing large enterprise network environments (100+ Palo Alto firewalls), Panorama, Prisma Access/SD-WAN, IPS, and IPSec/SSL VPNs. Responsibilities center on L1 L3 incident management, major/minor OS upgrades, firewall migrations, hardware RMAs, ServiceNow queue management, Root Cause Analysis (RCA), and cross-functional operational collaboration. Key Responsibilities

 * Firewall Infrastructure & Upgrades: Plan, execute, and govern major/minor PanOS upgrades, hardware replacements (RMA), firewall migrations, and new Palo Alto firewall deployments.
 * Panorama & Enterprise Management: Manage large-scale enterprise deployments (100+ firewalls) utilizing Panorama Dashboard and Prisma Access environments.
 * Incident & Ticket Resolution: Drive P1/P2/P3 incident troubleshooting, manage ServiceNow ticket queues, and conduct Root Cause Analysis (RCA) with Problem Management teams.
 * Network Security Services: Configure and troubleshoot IPSec/SSL VPN tunnels, Intrusion Prevention Systems (IPS), NAT policies, and security rulebases.
 * Operational Leadership & Governance: Create Standard Operating Procedures (SOPs), partner with Palo Alto TAC, participate in shift handoffs, and drive Service Improvement Programs (SIP).