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# Automotive Technical Support Specialist

- **Company:** CareerCircle
- **Location:** Fountain Valley, CA, United States
- **Salary:** $41,600.0 - $62,400.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Android Software Development, Apple IOS, Application Lifecycle Management, Business Software, Configuration Management, CompTIA Network+, System Configuration, Issue Tracking Systems, Cloud Services, Anti-Phishing, Software Configuration Management, Software Deployment, Software Systems, User Environment Management, Cisco WebEx, CompTIA Strata - PC Hardware Technology Engineer, Wi-Fi Technology, Enterprise Software Applications, Warehouse Management Systems, Tablet Computers, Peripherals, Generative AI, Microsoft InTune, Computer Equipment, Information Technology, Laptops, Servicenow
- **Published:** October 9, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ca/fountain-valley/fbea223a-342b-44da-892c-a08d209db924

## About the Role

Verbal Communication Skills
Troubleshooting (Problem Solving)
Microsoft Intune (Mobile Device Management Software), * Minimum of 2 years of technical support experience involving:

 + Personal computer installation
 + Software configuration
 + Hardware setup and troubleshooting
 * At least 1 year of experience supporting a medium-to-large user environment.
 * Experience supporting Microsoft Windows operating systems in an enterprise setting.
 * Strong understanding of desktop hardware, peripherals, and common business applications.
 * Excellent troubleshooting, problem-solving, and customer service skills.
 * Ability to work independently while managing multiple support requests and priorities.
 * Strong written and verbal communication skills.

Preferred Qualifications

 * Exposure to or hands-on experience with Microsoft Intune.
 * Experience supporting device deployments, endpoint management, or migration projects.
 * Knowledge of modern device management and endpoint security best practices.
 * Familiarity with Microsoft 365 environments and Active Directory.
 * Experience supporting mobile devices and remote users.

Technical Environment

 * Windows 10/11
 * Microsoft 365
 * Microsoft Intune
 * Active Directory
 * Desktop & Laptop Hardware
 * Printers and Peripherals
 * Endpoint Deployment & Management

Ideal Candidate

The successful candidate is a customer-focused IT professional with a strong foundation in desktop support, experience working within a Windows environment, and an interest in modern endpoint management technologies such as Microsoft Intune. They are proactive, dependable, and capable of supporting users in a fast-paced enterprise environment.
Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

We are seeking a Desktop Support Technician to provide technical support for end users in a Microsoft Windows environment. This individual will be responsible for deploying, configuring, troubleshooting, and maintaining desktop hardware and software while delivering exceptional customer service. The ideal candidate will have experience supporting medium to large user environments and exposure to modern endpoint management technologies, including Microsoft Intune., * Provide hands-on desktop support for PCs, laptops, printers, peripherals, and mobile devices.

 * Install, configure, image, and deploy Windows-based systems for new and existing users.
 * Troubleshoot and resolve hardware, software, operating system, and application issues.
 * Respond to and resolve help desk tickets in a timely manner, escalating issues when necessary.
 * Perform workstation moves, adds, changes, and upgrades.
 * Assist with user onboarding and equipment provisioning.
 * Support software installations, updates, and system configurations.
 * Document support activities, troubleshooting steps, and resolutions within the ticketing system.
 * Collaborate with infrastructure and engineering teams on desktop-related projects and initiatives.
 * Assist with endpoint deployment, management, and integration efforts using Microsoft Intune.
 * Maintain inventory of IT assets and ensure compliance with organizational standards., Phishing
Operations
Management
ServiceNow
Warehousing
Microsoft 365
Cyber Hygiene
Cloud Services
Mobile Devices
Change Requests
Physical Layers
Customer Service
Computer Science
Software Systems
Computer Systems
Endpoint Devices
Technical Issues
Wi-Fi Networking
Security Controls
Technical Support
Help Desk Support
Computer Hardware
Endpoint Security
Knowledge Transfer
Business Valuation
Endpoint Management
Shipping Operations
Business Requirements
System Administration
CompTIA Certification
Full Stack Development
Wireless Communications
Business Transformation
Warehouse Management Systems
Troubleshooting (Problem Solving)
Generative Artificial Intelligence
Information Technology Infrastructure Library
Microsoft Intune (Mobile Device Management Software)
+0

Google IT Support
IT Support Analyst
TEKsystems

Walnut, CA*On-Site

Tablets
Apple IOS
Operations
Warehousing
Cisco WebEx
Device Setup
Group Policy
Communication
Mobile Devices
Desktop Support
Microsoft Teams
Customer Service
Active Directory
Technical Support
Help Desk Support
Video Conferencing
Business Valuation
Warehouse Operations
Device Configuration
Full Stack Development
Business Transformation
Configuration Management
Mobile Device Management
Android (Operating System)
Conference Room Technology
End-User Training And Support
Zoom (Video Conferencing Tool)
Enterprise Application Software
Application Lifecycle Management
Troubleshooting (Problem Solving)
+0

Google IT Support
Automotive Technical Support Specialist
TEKsystems

Anaheim, CA*On-Site

Operations
CompTIA A+
Communication
Medical Records
Case Management
Customer Service
Computer Science
Customer Support
CompTIA Network+
Technical Support
Computer Hardware
Technical Services
Business Valuation
Automotive Services
Information Gathering
Information Technology
Full Stack Development
Business Transformation
Customer Relationship Management
Troubleshooting (Problem Solving)
+0