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# Field-Programmable Gate Array (FPGA

- **Company:** CareerCircle
- **Location:** Raleigh, NC, United States (Remote available)
- **Salary:** $32,240.0
- **Contract:** Temporary to permanent
- **Skills:** Algorithm Design, Systems Engineering, Automation of Tests, C++ (Programming Language), Configuration Management, CompTIA Network+, CompTIA Security+, Cyber Security, Nvidia CUDA, Computer Engineering, Software Debugging, Internet Service Provider, Python (Programming Language), Object-Oriented Software Development, Signal Processing, Software Engineering, System Testing, Systems Integration, Verilog, Wi-Fi Technology, Test-Driven Development (TDD), SC Clearance, Integration Tests, Information Technology, Devsecops, Cisco
- **Published:** October 9, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/al/huntsville/4021a68b-7b2b-4bf6-b4f7-9929310356a0

## About the Role

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Structural Technician
Actalent

Madison, AL*On-Site

Drilling
Calipers
Equities
Riveting
Visionary
Leadership
Innovation
Hand Tools
Micrometer
Electricity
Reliability
Blueprinting
Problem Solving
ISO 9000 Series
Torque (Physics)
Adhesive Bonding
Technical Issues
Drone Technology
Blueprint Reading
Safety Procedures
Lean Manufacturing
Root Cause Analysis
Process Improvement
Composite Materials
Mechanical Assembly
Engineering Drawings
Six Sigma Methodology
Engineering Design Process
Electromechanical Assembly
Standard Operating Procedure
Continuous Improvement Process
Troubleshooting (Problem Solving), Positivity
Multitasking
Detail Oriented
Professionalism
Problem Solving
Customer Service
Computer Science
Business Metrics
CompTIA Network+
Technical Issues
Operating Systems
Help Desk Support
Quality Assurance
CompTIA Security+
Account Management
Performance Metric
Business Valuation
Software Installation
Full Stack Development
Business Transformation
Hardware Troubleshooting
Customer Complaint Resolution
Troubleshooting (Problem Solving)
Cisco Certified Network Associate
+0

Google IT Automation with Python

Google, IT Support, Sensors, Verilog
Equities
Debugging
DevSecOps
Operations
Leadership
Innovation
Market Data
Nvidia CUDA
Communication
Test Planning
Cyber Security
System Testing
Test Automation
Problem Solving
Team Leadership
Ancient History
Computer Science
Algorithm Design
Secret Clearance
Operating Systems
Critical Thinking
Signal Processing
Electronic Warfare
Systems Engineering
Systems Integration
Integration Testing
Geospatial Analysis
Software Engineering
Computer Engineering
Technical Leadership
Top Secret Clearance
Architectural Design
Electrical Engineering
Object-Oriented Design
Performance Engineering
Configuration Management
C++ (Programming Language)
Electronic Countermeasures
Test-Driven Development (TDD)
Software Development Life Cycle

## Description

* Provide world-class external, customer support for an Internet Service Provider within a 24x7x365 environment.
 * Answer technical support calls, chats and emails in a professional manner that adheres to company and departmental policies.
 * Manage volume of 50-75 tickets, per 8-hour shift.
 * Learn and support 50+ client accounts, as well as navigate computer systems unique to each member.
 * Assist customers in diagnosing voice, data, video, and connectivity issues.
 * Answer questions and provide solutions that ensure an optimal customer experience.
 * Troubleshoot internet, cable, and modems for business and residential customers.
 * Document and record phone calls within multiple ticketing systems.
 * Provide backup assistance for other Technical Support Representatives.
 * Call hopping and call avoidance are monitored heavily.
 * Daily attendance is monitored and only 1 absence per month is allowed during the first few months.

START DATE & EQUIPMENT

 * Start Date November 2, 2026
 * 1-hour Virtual Orientation takes place October 29 (Mandatory)
 * Equipment pick-up and shipping is the week of October 26
 * You will need to maintain your own internet connection
 * If your home internet goes down, you will need a backup plan to maintain good standing

SHIFT

 * Candidates will choose an early, middle or late 2nd shift schedule
 * 40-hour workweek, 5-work days, 2-off days
 * 8-hour shift, 1-hour lunch
 * Once schedule is chosen, candidates will not be able to change
 * Early-2nd shift (10am-7pm)
 * Middle-2nd shift (12pm-9pm)
 * Late-2nd shift (3pm-12am)
 * 2 days off per week, not consecutive
 * Will work 1 Saturday or 1 Sunday per week

ENVIRONMENT

 * Work from home, must have reliable internet, childcare, and minimal distractions.
 * Your remote, work-from-home address must remain within 90 miles of a corporate office.
 * It is required for your home office to be hardwired into your internet.
 * Wi-Fi or hotspots will not be accepted.
 * Performance Evaluation.
 * Attendance Evaluation.

METRICS & INCENTIVES

 * Payouts will be based on 5-Key Performance Indicators
 * AHT (Average handle time)
 * Schedule Adherence
 * QA Scores
 * Attendance
 * Ticket Errors
 * Payouts are not paid if on verbal or written warning
 * Salary increases after 4 months