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# Test Center Administrator

- **Company:** Robert Half
- **Location:** Wilmington, NC, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Business Software, Microsoft Outlook, Web Browsers, Microsoft Office, Information Technology
- **Published:** October 9, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3426260872&tx=ZT2019TTT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Adapt to changing schedules and operational needs based on testing volume and assigned days of operation. Requirements - High school diploma or equivalent is required; additional college coursework is a plus.
 * At least 1 year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments is required.
 * Must meet the minimum age requirement for employment.
 * Strong verbal and written communication skills, with the ability to create accurate reports and detailed correspondence.
 * Comfortable using Windows-based computer systems and common business applications such as Microsoft Office, Outlook, and web browsers.
 * Able to manage multiple tasks efficiently while working with small tools and handling basic equipment setup or shipment preparation.
 * Capable of standing or remaining seated for extended periods, moving through the testing area regularly, and escorting candidates as needed.
 * Must be able to bend, stoop, lift up to 40 pounds, and visually monitor screens and camera feeds in a testing environment. TalentMatch, All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

## Description

* Welcome test takers, confirm their identity, and guide them through the check-in process in a courteous and attentive manner.
 * Conduct required security screening procedures, including the use of handheld wands and other approved verification steps.
 * Observe candidates throughout the exam session to protect testing integrity and address concerns promptly when they arise.
 * Maintain strict control of exam materials, testing rooms, and site conditions to support a secure environment at all times.
 * Document incidents clearly and escalate any activity that falls outside established policies or procedures.
 * Support a fair and comfortable experience for all candidates by enforcing rules consistently and responding to questions with care.
 * Assist with fingerprint capture and digital recordkeeping when required as part of candidate verification procedures.
 * Perform general administrative and front desk tasks such as answering calls, scanning documents, and handling routine clerical work.
 * Help prepare, move, pack, or unpack equipment and supplies as needed while following site safety practices.