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# Desktop Support Analyst

- **Company:** Insight Global
- **Location:** Westerville, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Apple IOS, Desktop Computing, Microsoft Office, System Center Configuration Manager, Networking Basics, Peripherals, Computer Equipment, Laptops, Servicenow
- **Published:** October 9, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3426263055&tx=KJ3939FFF&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

2 to 5 years of experience as a support technician, o Microsoft Windows 10/11 o Microsoft Office Software o Computer hardware o Computer peripherals o Microsoft System Center Configuration Manager o ServiceNow o Printers o Basic Networking Concepts o Basic Identity and Access Management (MS Active Directory) o Mobile Devices o Excellent communicator o Problem solver o Accurate record and documentation keeper

## Description

Desktop Support Analysts are responsible for providing technical assistance with computer hardware and software to Kokosing team members. * They are also responsible for processing work orders, email, and phone calls. * They will support Microsoft Windows 10/11 desktops, laptops, software, printers, scanners, basic network issues, mobile devices (Android/iOS), and other assorted technology.