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# Systems Administrator

- **Company:** CloudHQ LLC
- **Location:** Dulles, VA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Software as a Service, Cloud Computing, Computer Networks, Data Centers, Networking Hardware, Traceroute, Local Area Networks, Unix Shell, Microsoft Office, Ping (Networking Utility), Proprietary Software, Remote Desktop Services, Server Supported Gaming, Microsoft SharePoint, Backup and Restore, Windows Desktop, Microsoft InTune, Computer Equipment, Information Technology, Zendesk
- **Published:** October 9, 2026
- **Apply:** https://www.disabledperson.com/jobs/75924433-systems-administrator

## About the Role

* 5+ years of technical support experience
 * In-depth understanding of computer networking, PC/Mac environments, server support, phone system administration
 * Experience with Microsoft Office 365, Microsoft Azure, Remote Desktop support systems
 * Strong communication skills with excellent customer service orientation
 * Ability to prioritize, multi-task, and be self-motivated
 * Availability for on-call support and the occasional weekend or after-hours support
 * Ability to maintain strict confidentiality with the security of information, operating with a high degree of professional discretion
 * Experience with Cloud Technologies such as ShareFile, SharePoint, Intune, etc.
 * Familiarity with windows & Linux shell commands, E.G. Ping, Tracert, Netstat
 * Excellent diagnostic and problem-solving skills
 * Good knowledge of internet security and data privacy principles
 * Degree in Computer Science, Engineering or relevant field experience is required
 * Certifications are an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

## Description

The Systems Administrator will play a pivotal part of ensuring that technology runs smoothly for our CloudHQ team members, third-party vendors, and support personnel. You will perform desk-side, phone, remote, and site support for our data center team. Using your strong problem-solving skills, you will identify complex problems and review related information to develop, implement and evaluate solutions., * Install and configure Microsoft Office 365, Microsoft Azure, Microsoft Intune, Windows 10 operating system, cloud-based applications, and other third-party software

 * Arrange for purchasing and supply of IT-related equipment for users across multiple sites
 * Arrange and manage corporate mobile device plans
 * Respond to IT support requests, prioritize needs, diagnose issues, provide a resolution, and/or escalate requests
 * Monitoring system updates and performing routine maintenance
 * Continuous self-learning of new technology is expected
 * Develop and maintain local networks
 * Ensure security and privacy of networks and computer systems
 * Provide orientation and guidance to users on how to operate new software and computer equipment
 * Organize and schedule upgrades and maintenance without deterring others from completing their work
 * Maintain records/logs of repairs and fixes and maintenance schedule, Zendesk
 * Identify computer or network equipment shortages and place orders
 * Perform system backups, test restorations
 * Support ISO27001 policies and procedures
 * Additional projects, tasks, and duties as needed